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2022 National Survey on Access and Usage of Information and Communication Technologies (ICTs) By Households and Individuals
Fourth Series

Zambia, 2022 - 2023
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Reference ID
ZMB-ZSA-ICT-2022-V1.0
Producer(s)
Zambia Statistics Agency, Zambia Information and Communications Technology Authority
Metadata
Documentation in PDF DDI/XML JSON
Created on
Jan 17, 2026
Last modified
Jan 19, 2026
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Data file: ICTS2022_Households_Dataset

This dataset contains information on various variables on Household Roster,Respondent Background, Household Income, Household ICT Usage Section, Internet/Online Risk Mitigation, Digital Financial Service and e-Waste section.

Cases: 6335
Variables: 1257

Variables

interview__key
Interview key (identifier in XX-XX-XX-XX format)
interview__id
Unique 32-character long identifier of the interview
PROV
Province
RESPONDENT
Person ID of main respondent
Q01__1
What form(s) of energy does the household use?:Utility power service
Q01__2
What form(s) of energy does the household use?:Solar
Q01__3
What form(s) of energy does the household use?:Generator (Gensets)
Q01__4
What form(s) of energy does the household use?:Battery
Q01__6
What form(s) of energy does the household use?:Firewood
Q01__7
What form(s) of energy does the household use?:Gas
Q01__8
What form(s) of energy does the household use?:Coal
Q01__9
What form(s) of energy does the household use?:Charcoal
Q01__10
What form(s) of energy does the household use?:Other specify
Q01S
Specify other form of electric energy used by the household.
Q02
What is the main electric energy used by the household?
Q02S
Specify main electric energy used.
Q03
any member of this household have a working Television set
Q04
is your TV a smart TV?
Q05
Does this househol have acess to any TV staions?
Q06__1
What local stations are accessed by the household?:ZNBC
Q06__2
What local stations are accessed by the household?:MUVI
Q06__3
What local stations are accessed by the household?:Q-TV
Q06__4
What local stations are accessed by the household?:Prime TV
Q06__5
What local stations are accessed by the household?:Diamond TV
Q06__6
What local stations are accessed by the household?:ABN
Q06__7
What local stations are accessed by the household?:CBC
Q06__8
What local stations are accessed by the household?:City TV
Q06__9
What local stations are accessed by the household?:Camnet TV
Q06__10
What local stations are accessed by the household?:Other local TV stations
Q06S
Specify other local station.
Q07
household rating of quality of ZNBC
Q08__1
household has any of the following TV services:DSTV
Q08__2
household has any of the following TV services:GoTV
Q08__3
household has any of the following TV services:MUVI TV
Q08__4
household has any of the following TV services:Topstar
Q08__5
household has any of the following TV services:Free-to-Air
Q08__6
household has any of the following TV services:Zuku TV
Q08__7
household has any of the following TV services:DTH – Direct-to-Home Satellite TV
Q08__8
household has any of the following TV services:Other
Q08S
Specify other TV service the household has.
Q09_1
How much are you paying for DSTV per month?
Q09_2
How much are you paying for GoTV per month?
Q09_3
How much are you paying for MUVI TV per month?
Q09_4
How much are you paying for TopStar per month?
Q09_5
How much are you paying for Zuku TV per month?
Q09_6
How much are you paying for DTH – Direct-to-Home Satellite TV per month?
Q09_7
How much are you paying for Other online streaming service per month?
Q10__1
Subscription affordable for TV services:DSTV
Q10__2
Subscription affordable for TV services:GoTV
Q10__2Issue
Q10__3
Subscription affordable for TV services:MUVI TV
Cluster
Cluster
Q10__4
Subscription affordable for TV services:Topstar
Q10__5
Subscription affordable for TV services:Zuku TV
Q10__6
Subscription affordable for TV services:DTH – Direct-to-Home Satellite TV
Q10__7
Subscription affordable for TV services:Other
Q11_1
How much is the household willing to pay per month for DSTV?
Q11_2
How much is the household willing to pay per month for GoTV?
Q11_3
How much is the household willing to pay per month for MUVI TV?
Q11_4
How much is the household willing to pay per month for Topstar?
Q11_5
How much is the household willing to pay per month for Topstar?
Q11_6
How much is the household willing to pay per month for Zuku TV?
Q11_7
How much is the household willing to pay for DTH – Direct-to-Home Satellite TV?
Q11_8
How much is the household willing to pay per month for Other?
Q12
Does household have access to any streaming services
Q13__1
what kind of streaming service have you accessed before:Airtel TV
Q13__2
what kind of streaming service have you accessed before:MTN TV
Q13__3
what kind of streaming service have you accessed before:Netflix
Q13__4
what kind of streaming service have you accessed before:Zizwa Plus
Q13__5
what kind of streaming service have you accessed before:DSTV Now
Q13__6
what kind of streaming service have you accessed before:Showmax
Q13__7
what kind of streaming service have you accessed before:Youtube TV
Q13__8
what kind of streaming service have you accessed before:Other specify
Q13S
Other specify
Q14
household or any member of this household have a working radio
Q15__1
Does the household use the radio to access...:PUBLIC STATIONS (ZNBC RADIO STATIONS)
Q15__2
Does the household use the radio to access...:COMMERCIAL RADIO STATIONS (Phoenix, Sky etc.)
Q15__3
Does the household use the radio to access...:INTERNATIONAL RADIO STATIONS (e.g BBC, Channel France etc
Q15__4
Does the household use the radio to access...:COMMUNITY RADIO STATIONS (Mpangwe Ratio etc)
Q16A
household rating of the quality of radio reception for
Q16B
household rating of the quality of radio reception for
Q16C
household rating of the quality of radio reception for
Q16D
household rating of the quality of radio reception for
Q_17
Does household have access to radio streaming
Q18
Does this household have a fixed telephone line?
Q19
Does this household have a fixed telephone line?
Q20
In your view, how is the quality of fixed telephone services?
Q21__1
Are you satisfied, AS A USER OF FIXED TELEPHONE, with the following ASPECTS:A. PROVISION OF SERVICE INFORMATION
Q21__2
Are you satisfied, AS A USER OF FIXED TELEPHONE, with the following ASPECTS:B. CUSTOMER SERVICES
Q21__3
Are you satisfied, AS A USER OF FIXED TELEPHONE, with the following ASPECTS:C. COMPLAINT RESOLUTION
Q21__4
Are you satisfied, AS A USER OF FIXED TELEPHONE, with the following ASPECTS:D. ACCURACY IN BILLING
Q21__5
Are you satisfied, AS A USER OF FIXED TELEPHONE, with the following ASPECTS:E. RELIABILITY OF OVERALL SERVICES
Q21_A
provision of service information
Q21_B
customer services
Q21_C
complaint resolution
Q21_D
Accuracy in billing
Q21_E
Reliability of overall services
Q22
household monthly expenditure on fixed telephone services
Q23
Is fixed telephone service affordable?
Q24
household willing to pay for fixed telephone services?
Q25
household or any member of the household have a mobile cellular telephone?
Q26
is there any zambian mobile cellular network serivce operator with your house?
Q27
What kind of mobile cellular network signal is avalible in the area?
missingQ27
Q28
how long do you travel to find coverage?
Q29
household or any member of this household have a computer
Q30
any other internet access at home, regardless of whether it is used or not
Q31__1
Why does this household not have Internet access?:Do not need the Internet (not useful, not interesting, lacks local content)
Q31__2
Why does this household not have Internet access?:Have access to the Internet elsewhere
Q31__3
Why does this household not have Internet access?:Lack of confidence, knowledge or skills to use the Internet
Q31__4
Why does this household not have Internet access?:Cost of the equipment is too high
Q31__5
Why does this household not have Internet access?:Cost of the internet is too high
Q31__6
Why does this household not have Internet access?:Privacy or security concerns
Q31__7
Why does this household not have Internet access?:Internet service is not available in the area
Q31__8
Why does this household not have Internet access?:Internet service is available but it does not correspond to household needs (e.g. quality, speed)
Q31__9
Why does this household not have Internet access?:Cultural reasons (e.g. exposure to harmful content)
Q31__10
Why does this household not have Internet access?:Other reason
Q31S
Specify why this household does not have internet access.
Q32__1
What type of internet service(s) are used for internet access at home?:Analogue modem (dial-up via standard telephone line)
Q32__2
What type of internet service(s) are used for internet access at home?:ISDN (Integrated Services Digital Network)
Q32__3
What type of internet service(s) are used for internet access at home?:DSL (Digital sunscriber line) at advertised download speeds below 256 kbit/s
Q32__4
What type of internet service(s) are used for internet access at home?:Other fixed narrowband with an advertised download speed of less than 256 kbit/s
Q32__5
What type of internet service(s) are used for internet access at home?:DSL (Digital Subscriber line) at advertised download speeds of at atleast 256 kbit/s
Q32__6
What type of internet service(s) are used for internet access at home?:Mobile Narrowband network (2G e.g. GPRS, EDGE) via a handset
Q32__7
What type of internet service(s) are used for internet access at home?:Cable modem
Q32__8
What type of internet service(s) are used for internet access at home?:High speed leased lines
Q32__9
What type of internet service(s) are used for internet access at home?:Fibre-to-the-home/building
Q32__10
What type of internet service(s) are used for internet access at home?:Powerline
Q32__11
What type of internet service(s) are used for internet access at home?:Other FIxed broadband
Q32__12
What type of internet service(s) are used for internet access at home?:WiMAx
Q32__13
What type of internet service(s) are used for internet access at home?:Fixed CDMA
Q32__14
What type of internet service(s) are used for internet access at home?:Satelite broadband network (via a satelite connection), at advertised download speeds of at least 256 kbits/s
Q32__15
What type of internet service(s) are used for internet access at home?:Mobile broadband network (at least 3G, e.g. UMTS) via a handset
Q32__16
What type of internet service(s) are used for internet access at home?:Integrated SIM card in computer
Q32__17
What type of internet service(s) are used for internet access at home?:USB Modem
Q32__18
What type of internet service(s) are used for internet access at home?:GSM Gateway (router and modem combo) - Mifi, WiFI etc
Q32__19
What type of internet service(s) are used for internet access at home?:Other mobile broadband network, specify
Q32S
Specify why this household does not have internet access.
Q33
What is the main type of internet access used at home?
Q33S
Specify why this household does not have internet access.
Q34_1
Provision of service information
Q34_2
Customer services
Q34_3
Complaint Resolution
Q34_4
Accuracy in billing
Q34_5
Reliability of overall services
Q34_6
Internet speed
Q35
What is the household monthly expenditure on internet services?
Q36
Internet service affordable for the household
Q37
How much is the household willing to pay for internet services?
Q38
are there any members of the household using the internet?
Q39
How many members of the household are using the internet?
pid_youngest_internet_user
youngest member of the household using the internet?
HR4
Age
Q41
Are you aware of any risks associated with the internet?
Q42
Use any tools/strategies to mitigate the risk of household member’s exposure
Q43__1
tools or strategies used to mitigate the risk of the household’s exposure:Web browser filtering Parental Control tools
Q43__2
tools or strategies used to mitigate the risk of the household’s exposure:ISP-level additional content filtering services
Q43__3
tools or strategies used to mitigate the risk of the household’s exposure:Family friendly internet filters
Q43__4
tools or strategies used to mitigate the risk of the household’s exposure:Search engine filtering
Q43__5
tools or strategies used to mitigate the risk of the household’s exposure:Operating system filtering
Q43__6
tools or strategies used to mitigate the risk of the household’s exposure:Installing software to filter illicit content
Q43__7
tools or strategies used to mitigate the risk of the household’s exposure:Activate history log to monitor visited sites
Q43__8
tools or strategies used to mitigate the risk of the household’s exposure:Parental control of internet access and usage
Q43__9
tools or strategies used to mitigate the risk of the household’s exposure:Other pecify
Q43S
Specify other tool or strategy you use.
Q44
main reason for not using any tools to mitigate exposure of the household
Q44S
Specify other reason for not using any tools to mitigate exposure
Q45
Does the household have rules about using the internet?
Q45a
Where these rules discussed with members of the household?
Q46__1
Does the household have rules regarding the following?:Sharing passwords
Q46__2
Does the household have rules regarding the following?:Age inappropriate products and/or services
Q46__3
Does the household have rules regarding the following?:Cyber bullying
Q46__4
Does the household have rules regarding the following?:Pornograghy
Q46__5
Does the household have rules regarding the following?:Posting photographs
Q46__6
Does the household have rules regarding the following?:Sharing personal information e.g. name, phone number, address etc
Q46__7
Does the household have rules regarding the following?:Sexting
Q46__8
Does the household have rules regarding the following?:Physical meeting with people met online
Q46__9
Does the household have rules regarding the following?:Device useage time e.g. name, phone number, address etc.
Q46__10
Does the household have rules regarding the following?:Other specify
Q46S
Specify other reason for not using any tools to mitigate exposure
Q47
have a good understanding of activities household members do online
Q48
reason for not having good understanding of how household members online time
q480
reason for not having good understanding of how household members online time
Q49
Do you educate household members on the risks associated with internet
Q50__1
Does the education include the following?:Sharing passwords
Q50__2
Does the education include the following?:Age inappropriate products/services
Q50__3
Does the education include the following?:Cyber bullying
Q50__4
Does the education include the following?:Pornograghy
Q50__5
Does the education include the following?:Sexting
Q50__6
Does the education include the following?:Posting photographs
Q50__7
Does the education include the following?:Sharing personal information e.g. name, phone number, address etc
Q50__8
Does the education include the following?:Physical meeting with people met online
Q50__9
Does the education include the following?:Reporting child sexual material
Q50__10
Does the education include the following?:Other specify
Q50S
Specify other
Q51
Do household members communicate about their experience on the internet
Q52
Reason for not communicating with household members on internet experience
q520
Reason for not communicating with household members on internet experience
Q53
Does the household use any digital financial service?
Q54__1
What does the household use digital financial services for?:Paying utility bills e.g. elecricity, pay TV, water etc
Q54__2
What does the household use digital financial services for?:Paying for talk-time
Q54__3
What does the household use digital financial services for?:Pay school fees
Q54__4
What does the household use digital financial services for?:Sending money
Q54__5
What does the household use digital financial services for?:Receiving money
Q54__6
What does the household use digital financial services for?:Bank to mobile money transactions
Q54__7
What does the household use digital financial services for?:Savings
Q54__8
What does the household use digital financial services for?:Loans
Q54__9
What does the household use digital financial services for?:Foreign Remittance (sending and receiving)
Q54__10
What does the household use digital financial services for?:Insurance
Q54__11
What does the household use digital financial services for?:Betting sevices
Q54__12
What does the household use digital financial services for?:Other specify
Q54S
Specify other
q54s0
Specify other
Q55
have digital financial services been used to pay fo government services
Q56__1
Q56. Which government services has the household accessed using digital financial services?:RTSA services
Q56__2
Q56. Which government services has the household accessed using digital financial services?:Ministry of land services
Q56__3
Q56. Which government services has the household accessed using digital financial services?:PACRA services
Q56__4
Q56. Which government services has the household accessed using digital financial services?:ZRA Services
Q56__5
Q56. Which government services has the household accessed using digital financial services?:NAPSA services
Q56__6
Q56. Which government services has the household accessed using digital financial services?:NHIMA services
Q56__7
Q56. Which government services has the household accessed using digital financial services?:Ministry of Home Affairs services
Q56__8
Q56. Which government services has the household accessed using digital financial services?:Farmer input Support program (FISP)
Q56__9
Q56. Which government services has the household accessed using digital financial services?:Social cash transfer
Q56__10
Q56. Which government services has the household accessed using digital financial services?:Other
Q56S
Specify other
Q57
Has household used government service Bus (ZamPortal)
Q58__1
(zamportal) service(s) has been accessed using digital financial services?:Department of Co-opratives services
Q58__2
(zamportal) service(s) has been accessed using digital financial services?:Department of immigration services
Q58__3
(zamportal) service(s) has been accessed using digital financial services?:Department of National Parks & Wildlife (ZAWA) serivices
Q58__4
(zamportal) service(s) has been accessed using digital financial services?:Department of Tourism Services
Q58__5
(zamportal) service(s) has been accessed using digital financial services?:Lands and Deeds Department services
Q58__6
(zamportal) service(s) has been accessed using digital financial services?:Lands Department services
Q58__7
(zamportal) service(s) has been accessed using digital financial services?:Patents & Companty Registration Agency (PACRA) services
Q58__8
(zamportal) service(s) has been accessed using digital financial services?:Register of Societies Services
Q58__9
(zamportal) service(s) has been accessed using digital financial services?:Road Traffic and Safety Agency (RTSA) services
Q58__10
(zamportal) service(s) has been accessed using digital financial services?:Survey Department Service
Q58__11
(zamportal) service(s) has been accessed using digital financial services?:Zambia Compulsory Standards Agency Services
Q58__12
(zamportal) service(s) has been accessed using digital financial services?:Zambia Police Sevice (ZP) services
Q58__13
(zamportal) service(s) has been accessed using digital financial services?:Other services Specify
Q58S
Specify other
Q59
Household ever disposed of any electronic or electrical item(s)
Q60__1
What was the reason for disposal?:Damaged
Q60__2
What was the reason for disposal?:Malfunctioning
Q60__3
What was the reason for disposal?:Counterfeits (imitated products)
Q60__4
What was the reason for disposal?:No longer useful to the household
Q60__5
What was the reason for disposal?:Need to upgrade
Q60__6
What was the reason for disposal?:Statutory requirement e.g. migration from analogue to digital TV, phasing out of CFC fridge etc.
Q60__7
What was the reason for disposal?:Other specify
Q60S
Other specify
Q61__1
Which of the following electronic/electric item(s) did the household disposed of:Stove
Q61__2
Which of the following electronic/electric item(s) did the household disposed of:Fridge
Q61__3
Which of the following electronic/electric item(s) did the household disposed of:Phone (mobile or fixed)
Q61__4
Which of the following electronic/electric item(s) did the household disposed of:Microwave
Q61__5
Which of the following electronic/electric item(s) did the household disposed of:Computers
Q61__6
Which of the following electronic/electric item(s) did the household disposed of:Blender
Q61__7
Which of the following electronic/electric item(s) did the household disposed of:Electric kettle
Q61__8
Which of the following electronic/electric item(s) did the household disposed of:Television
Q61__9
Which of the following electronic/electric item(s) did the household disposed of:Radio
Q61__10
Which of the following electronic/electric item(s) did the household disposed of:Scanner
Q61__11
Which of the following electronic/electric item(s) did the household disposed of:Printer
Q61__12
Which of the following electronic/electric item(s) did the household disposed of:Washing machine
Q61__13
Which of the following electronic/electric item(s) did the household disposed of:Air conditioner unit
Q61__14
Which of the following electronic/electric item(s) did the household disposed of:Fan
Q61__15
Which of the following electronic/electric item(s) did the household disposed of:Heater
Q61__16
Which of the following electronic/electric item(s) did the household disposed of:Projector
Q61__17
Which of the following electronic/electric item(s) did the household disposed of:VCR player
Q61__18
Which of the following electronic/electric item(s) did the household disposed of:DVD/Blu Ray Player
Q61__19
Which of the following electronic/electric item(s) did the household disposed of:Hi-Fi system
Q61__20
Which of the following electronic/electric item(s) did the household disposed of:Batteries
Q61__21
Which of the following electronic/electric item(s) did the household disposed of:Solar panel
Q61__22
Which of the following electronic/electric item(s) did the household disposed of:LED/LCD light
Q61__23
Which of the following electronic/electric item(s) did the household disposed of:Other
Q61S
Specify other item the household disposed of
Q62_1
How many Stove(s) have you disposed of
Q62_2
How many Fridge(s) have you disposed of
Q62_3
How many Phone(s) have you disposed of
Q62_4
How many Microwave(s) have you disposed of
Q62_5
How many Computer(s) have you disposed of
Q62_6
How many Blender(s) have you disposed of
Q62_7
How many Electric kettle(s) have you disposed of
Q62_8
How many Television(s) have you disposed of
Q62_9
How many Radio(s) have you disposed of
Q62_10
How many Scanner(s) have you disposed of
Q62_11
How many Printer(s) have you disposed of
Q62_12
How many Washing machine(s) have you disposed of
Q62_13
How many Air conditioner unit(s) have you disposed of
Q62_14
How many Fan(s) have you disposed of
Q62_15
How many Heater(s) have you disposed of
Q62_16
How many Projector(s) have you disposed of
Q62_17
How many VCR player(s) have you disposed of
Q62_18
How many DVD/Blu Ray player(s) have you disposed of
Q62_19
How many Hi-Fi system(s) have you disposed of
Q62_20
How many Battery(s) have you disposed of
Q62_21
How many Solar panel(s) have you disposed of
Q62_22
How many LED/LCD light(s) have you disposed of
Q62_23
How many Battery(s) have you disposed of
Q63_1
How long (in years) did the household use the stove before disposal?
Q63_2
How long (in years) did the household use the Fridge before disposal?
Q63_3
How long (in years) did the household use the Phone before disposal?
Q63_4
How long (in years) did the household use the Microwave before disposal?
Total: 1000
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