ZMB-ZSA-ICT-2022-V1.0
2022 National Survey on Access and Usage of Information and Communication Technologies (ICTs) By Households and Individuals
Fourth Series
| Name | Country code |
|---|---|
| Zambia | ZMB |
Other Household Survey [hh/oth]
The 2022 National Survey on Access and Usage of ICTs by Households and Individuals is the fourth in the series of these surveys. The first National survey was conducted in 2013, the second one in 2015 and the third survey undertaken in 2018.
The 2022 National Survey on Access and Usage of Information and Communication Technologies (ICTs) was aimed at measuring progress in the uptake of ICT products and services across the country. This follows prior assessments undertaken in 2013, 2015 and subsequently 2018 with a significant proportion of the survey having similar scope. Specifically, the survey investigated various attributes relating to adoption, diversity in use, quality of experiences, barriers to access, affordability and electronic waste. For the first time, the 2022 survey considered aspects related to the adoption of electronic services as well as postal and courier services among households and individuals and provided a more extensive assessment to aspects relating to Digital Financial Services. The survey maintained its national scope and provided regional and provincial estimates on all the aspects evaluated. These estimates were generated based on the recent 2022 Census Frame. The key features of the survey was the investigation of households that had access to electricity Access and Usage of Television and Radio Broadcasting Services,Ownership of Computers by Households,Access to Internet Services by Households,ICT Skills among Individuals,Ownership and Usage of Mobile phones,Access to Internet Services by Individuals, Online ,Risks and Mitigation by Households and Individuals, Access and Usage of Digital Financial Services by Households andIndividuals, Usage of Electronic Services,Postal and Courier Services and Electrical or Electronic Waste management.
The 2022 National Survey on Access and Usage of ICTs sought to measure progress in access and usage of ICTs by households and individuals in Zambia. This information was assessed with various population attributes such as age, gender, geographical classification, literacy, disability and socio economic status among others.
Sample survey data [ssd]
Households
Individuals
Vesion 1.0 Edited and anoymized dataset for public distribution
2023
The scope of the survey included : various population attributes such as age, gender, geographical classification, literacy, disability and socio economic status among others. The specific technologies and devices adopted, skills of users as well as the nature of activities undertaken while using ICT platforms were also evaluated.
Household:Household roster, Household Income, ICT Usage, internet online risks
Individual: ICT access, distribution, Internet usage for individuals and internet risks
| Topic |
|---|
| Identification Particulars |
| Household Roster |
| Respondent Background |
| Household Income |
| Household ICT Usage |
| Internet/Online Risk Mitigation |
| Digital Financial Services |
| e-Waste |
| ICT Access |
| internet usage |
| E-services |
| Regulatory |
| Postal and Courier |
National
Province
Rural/Urban
Household questionnaire : Information was collected for All household members
Individual Questionnaire was administered to all the Individual members of the household aged above 10.
| Name | Affiliation |
|---|---|
| Zambia Statistics Agency | Ministry of Finance And Natiional Planning |
| Zambia Information and Communications Technology Authority | Ministry of Technology and Science |
| Name | Affiliation | Role |
|---|---|---|
| Bank of Zambia | Ministry of Finance and National Planning | Technical design of instruments, analysis and reporting on the aspects related to Digital Financial Services. |
| Ministry of Technology and Science | Zambian Government | Policy related aspects of the survey |
| Name | Role |
|---|---|
| Zambia Information and Communications Technology Authority | Financing of the survey |
| Name | Affiliation | Role |
|---|---|---|
| Zambia Statistics Agency provincial officers | Zambia Statistics Agency | Training and Supervision of enumerators |
A two-stage stratified-cluster sampling method was adopted for the National Survey on Access and Usage of ICTs. The survey was designed to cover a representative sample of 6,466 households. This sample size was considered adequate to provide reliable national estimates for the population. A total of 320 Enumeration Areas (EAs) were drawn from 38 000 EAs nationwide. In order to increase the reliability and efficiency of the sample, the sample size was increased from 246 EAs considered in the 2018 National Survey on Access and Usage of ICTs to 320 EAs in 2022 National Survey on Access and Usage of ICTs. The survey was designed to produce reliable estimates at national, provincial, urban and rural levels.
In order for the survey estimates to be representative at national or any domain level, it was necessary to weight the sample data with appropriate expansion factors. Weighted analysis of survey results was needed to achieve unbiased or nearly unbiased estimates of population parameters. The weights were computed to compensate for unequal selection probabilities. The weight for each sample unit is equal to the reciprocal/ inverse of its probability of selection
A questionnaire for households was administered to all the selected households while another questionnaire was administered to all the Individual members of aged above 10. Both the questionnaires had structured questions consisting of a combination of closed and open-ended questions. The questionnaire collected various information on identification Particulars, Household Roster, Respondent Background, Household Income, Household ICT Usage, Internet/Online Risk Mitigation, Digital Financial Services and e-Waste section.
| Start | End |
|---|---|
| 2022-11 | 2023-01 |
| Name | Affiliation |
|---|---|
| Zambia Statistics Agency | Ministry of Finance and National Planning |
The survey team's primary role is to collect household level data. The team comprises enumerators, supervisors, master trainers, coordinators, zone managers and regional statisticians. The data collection was carried out by 22 interviewing teams each assigned to a province. Each team had 3-4 enumerators and one supervisor.The supervisor managed the data collection team, ensuring high-quality, accurate data is gathered efficiently by data collectors, assigning workloads, monitoring fieldwork, troubleshooting issues, verifying data, and maintaining timelines.
The data collection was carried out by 22 interviewing teams each assigned to a province. Interviews were conducted only in the selected households over a three week period. Face to face interviews were conducted using the Computer Assisted Personal Interviewing (CAPI) among all the household members aged 10 and above that were present at the time of the interview in the selected households. The survey solutions application for Android, a software package for capturing and digitizing data from Census and surveys developed by the World Bank was used on the CAPI devices. The use of CAPI was useful in ensuring that data was stored in real time and evaluated for completeness
Field editing: After completing an interview, the enumerator sends the work to the supervisor to check for accurancy and consistency.In addition, the supervisor edits data by reviewing collected information for immediate errors like out-of-range answers or faulty logic in CAPI system, identifying inconsistencies , and would send problematic interviews back to the interviewer for correction, ensuring data quality and adherence to skip patterns through checks for logical flow.
| Name | Affiliation | URL | |
|---|---|---|---|
| Zambia Statistics Agency | Ministry of Finance And National Planning | https://nada.zamstats.gov.zm/ | infor@zamstats.gov.zm |
| Is signing of a confidentiality declaration required? | Confidentiality declaration text |
|---|---|
| yes |
The Agency shall,where statistics are designated as official statistics, protect the confidentiality and identity of the source of data. Under the provision of the Statistics ACT no.13 of 2018, ZamStats is obliged to preserve the confidentiality of respondent information in all its census and survey data Before being granted access to the dataset, all users have to formally agree: 1. To make no copies of any files or portions of files to which s/he is granted access except those authorized by the Agency. 2. Not to use any technique in an attempt to learn the identity of any person, establishment, or sampling unit not identified on public use data files. 3. To hold in strictest confidence the identification of any establishment or individual that may be inadvertently revealed in any documents or discussion, or analysis. Such inadvertent identification revealed in her/his analysis will be immediately brought to the attention of the Agency. |
Micro data records are anonymised as per procedures before these are made available to users.
Micro data files are all free but under access policy Conditions:
Each dataset has an access policy :Public use file- Accessible to all and - Licensed datasets, accessible under conditions. The dataset has been anonymized and is available as a Public Use Dataset. It is accessible to all for statistical and research purposes only, under the following terms and conditions:
Zambia Statistics Agency(2022). 2022 National Survey on Access and Usage of Information and Communication Technologies (ICTs) By Households and Individuals, Lusaka,Zambia
ZamStats will not bear any responsibility for the erroneous use of its data by researchers. Users should report inconsistencies in the data (both micro and aggregated) to ZamStats as soon as possible.
The user of the data acknowledges that the original collector of the data, the authorized distributor of the data, and the relevant funding agency bear no responsibility for use of the data or for interpretations or inferences based upon such use.
(c)2023,Zambia Statistics Agency
| Name | Affiliation | URL | |
|---|---|---|---|
| Head of Dissemination | Zambia Statistics Agency | infor@zamstats.gov.zm | https://nada.zamstats.gov.zm/ |
DDI-ZMB-ZSA-ICT-2022-V1.0
| Name | Affiliation | Role |
|---|---|---|
| Zambia Statistics Agency | Ministry of Finance And National Planning | Documenting the Study |
2026-01-12
Version 1.0 (January 2026)