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2022 National Survey on Access and Usage of Information and Communication Technologies (ICTs) By Households and Individuals
Fourth Series

Zambia, 2022 - 2023
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Reference ID
ZMB-ZSA-ICT-2022-V1.0
Producer(s)
Zambia Statistics Agency, Zambia Information and Communications Technology Authority
Metadata
Documentation in PDF DDI/XML JSON
Created on
Jan 17, 2026
Last modified
Jan 19, 2026
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Data file: ICTS2022_Households_Dataset

This dataset contains information on various variables on Household Roster,Respondent Background, Household Income, Household ICT Usage Section, Internet/Online Risk Mitigation, Digital Financial Service and e-Waste section.

Cases: 6335
Variables: 1257

Variables

Q63_5
How long (in years) did the household use the computers before disposal?
Q63_6
How long (in years) did the household use the Blender before disposal?
Q63_7
How long (in years) did the household use the Electric kettle before disposal?
Q63_8
How long (in years) did the household use the Television before disposal?
Q63_9
How long (in years) did the household use the Radio before disposal?
Q63_10
How long (in years) did the household use the Scanner before disposal?
Q63_11
How long (in years) did the household use the Printer before disposal?
Q63_12
How long (in years) did the household use the Washing machine before disposal?
Q63_13
How long (in years) did the household use the Air conditioner before disposal?
Q63_14
How long (in years) did the household use the Fan before disposal?
Q63_15
How long (in years) did the household use the Heater before disposal?
Q63_16
How long (in years) did the household use the projector before disposal?
Q63_17
How long (in years) did the household use the VCR player before disposal?
Q63_18
How long (in years) did the household use the DVD player before disposal?
Q63_19
How long (in years) did the household use the Hi-Fi system before disposal?
Q63_20
How long (in years) did the household use the Batteries before disposal?
Q63_21
How long (in years) did the household use the Solar panel before disposal?
Q63_22
How long (in years) did the household use the LED/LCD lights before disposal?
Q63_23
How long (in years) did the household use the Other before disposal?
Q64_1
What was the state of the disposed at the time acquired by the household?
Q64_2
What was the state of the disposed Fridge at the time acquired by the household?
Q64_3
What was the state of the disposed Phone at the time acquired by the household?
Q64_4
What was the state of the disposed micro at the time acquired by the household?
Q64_5
state of the disposed computer at the time acquired by the household?
Q64_6
What was the state of the disposed bender at the time acquired by the household?
Q64_7
state of the disposed Electric kettle at the time acquired by the household?
Q64_8
state of the disposed Television at the time acquired by the household?
Q64_9
What was the state of the disposed Radio at the time acquired by the household?
Q64_10
state of the disposed Scanner at the time acquired by the household?
Q64_11
state of the disposed Printer at the time acquired by the household?
Q64_12
What was the state of the disposed at the time acquired by the household?
Q64_13
state of the disposed Air conditioner at the time acquired by the household?
Q64_14
What was the state of the disposed Fan at the time acquired by the household?
Q64_15
What was the state of the disposed heater at the time acquired by the household?
Q64_16
state of the disposed projector at the time acquired by the household?
Q64_17
state of the disposed VCR player at the time acquired by the household?
Q64_18
state of the disposed DVD player at the time acquired by the household?
Q64_19
state of the disposed Hi-Fi system at the time acquired by the household?
Q64_20
state of the disposed Batteries at the time acquired by the household?
Q64_21
state of the disposed Solar panel at the time acquired by the household?
Q64_22
state of the disposed LED/LCD light at the time acquired by the household?
Q65
Is the household aware of safe disposal of electronic or electric wastes?
Q66
Is the household making use of safe disposal of e-wastes?
Q67
How can the government help household to comply with safe disposal of e-wastes?
q670
How can the government help household to comply with safe disposal of e-wastes?
V394_0
v394_2
V394_1
Q68__1
mode (s) of disposal of e-wastes was used by the households:Land fill
Q68__2
mode (s) of disposal of e-wastes was used by the households:Trash truck
Q68__3
mode (s) of disposal of e-wastes was used by the households:Trash bin
Q68__4
mode (s) of disposal of e-wastes was used by the households:Stashing away
Q68__5
mode (s) of disposal of e-wastes was used by the households:Giving away
Q68__6
mode (s) of disposal of e-wastes was used by the households:Selling
Q68__7
mode (s) of disposal of e-wastes was used by the households:Shredding/Crushing/Burning
Q68__8
mode (s) of disposal of e-wastes was used by the households:Selling for parts
Q68__9
mode (s) of disposal of e-wastes was used by the households:Exchange with useful tools e.g broom
Q68__10
mode (s) of disposal of e-wastes was used by the households:Selling to recyclers
Q68__11
mode (s) of disposal of e-wastes was used by the households:Other, specify
Q68S
Specify other modes of disposal used
Q69
Does the household know of any e-waste collectors or recyclers
EH_TimeDate
End Date and time of household interview
SI_TimeDate
Start Date and time of Individual Interview
EI_TimeDate
End Date and time of Individual Interview
persons__id_min
Id in persons
hh_size
f_weight
Head_Sex
Relationship to head of household
persons__id
Id in persons
HR2_Head
Sex
HR3
Relationship to head of household
HR4_Head
Age
HR5
Disability
HR6__1
Type of disability:Total visio impairment
HR6__2
Type of disability:Partially sighted
HR6__3
Type of disability:Total hearing impairment
HR6__4
Type of disability:Total speech impairment
HR6__5
Type of disability:partial speech impairment
HR6__6
Type of disability:Hard of hearing
HR6__7
Type of disability:Mental illness
HR6__8
Type of disability:Intellectual disability
HR6__9
Type of disability:Physical disability
HR7
Marital Status
RSTATUS
Is member available for individual interview
RB1
Ever attended school
RB2
Highest level of education
RB3
Literacy
RB4
Employment status
HH_l5
Monthly income
I01__1
Do you know how to use any of the the following ICT devices?:Desktop computer
I01__2
Do you know how to use any of the the following ICT devices?:Laptop
I01__3
Do you know how to use any of the the following ICT devices?:Tablet
I01__4
Do you know how to use any of the the following ICT devices?:Smartphone
I01__5
Do you know how to use any of the the following ICT devices?:SmartTV
I01__6
Do you know how to use any of the the following ICT devices?:Other Specify
I01_S
Specify other
I02__1
Which of the following activities have you carried out on the devices.:A. Copying or moving a file or folder
I02__2
Which of the following activities have you carried out on the devices.:B. Using copy and paste tools to duplicate or move information within a document
I02__3
Which of the following activities have you carried out on the devices.:C. Sending e-mails with attached files (e.g. document, picture, video)
I02__4
Which of the following activities have you carried out on the devices.:D. Using basic arithmetic formulae in a spreadsheet
I02__5
Which of the following activities have you carried out on the devices.:E. Connecting and installing new devices (e.g. a modem, camera, printer)
I02__6
Which of the following activities have you carried out on the devices.:F. Finding software
I02__7
Which of the following activities have you carried out on the devices.:G. Downloading software
I02__8
Which of the following activities have you carried out on the devices.:H. Installing software
I02__9
Which of the following activities have you carried out on the devices.:I. Configuring software
I02__10
Which of the following activities have you carried out on the devices.:J. creating electronic presentations with presentation software (including text. images, sound, video or charts)
I02__11
Which of the following activities have you carried out on the devices.:K. Tranferring files between a computer and other devices
I02__12
Which of the following activities have you carried out on the devices.:L. Writing a computer program using a specialized programming language
I02__13
Which of the following activities have you carried out on the devices.:M. Creating video conferencing e.g. vitual meetings etc.
I03__1
Which of the following activities have you carried in the last 3 months:A. Copying or moving a file or folder
I03__2
Which of the following activities have you carried in the last 3 months:B. Using copy and paste tools to duplicate or move information within a document
I03__3
Which of the following activities have you carried in the last 3 months:C. Sending e-mails with attached files (e.g. document, picture, video)
I03__4
Which of the following activities have you carried in the last 3 months:D. Using basic arithmetic formulae in a spreadsheet
I03__5
Which of the following activities have you carried in the last 3 months:E. Connecting and installing new devices (e.g. a modem, camera, printer)
I03__6
Which of the following activities have you carried in the last 3 months:F. Finding software
I03__7
Which of the following activities have you carried in the last 3 months:G. Downloading software
I03__8
Which of the following activities have you carried in the last 3 months:H. Installing software
I03__9
Which of the following activities have you carried in the last 3 months:I. Configuring software
I03__10
Which of the following activities have you carried in the last 3 months:J. creating electronic presentations with presentation software (including text. images, sound, video or charts)
I03__11
Which of the following activities have you carried in the last 3 months:K. Tranferring files between a computer and other devices
I03__12
Which of the following activities have you carried in the last 3 months:L. Writing a computer program using a specialized programming language
I03__13
Which of the following activities have you carried in the last 3 months:M. Creating video conferencing e.g. vitual meetings etc.
I04__1
give reason(s) why you dont know how to use ICT devices?:I have never learnt how to use them
I04__2
give reason(s) why you dont know how to use ICT devices?:I have no use for ICT devices
I04__3
give reason(s) why you dont know how to use ICT devices?:I dont know how to read and write
I04__4
give reason(s) why you dont know how to use ICT devices?:Lack of interest
I04__5
give reason(s) why you dont know how to use ICT devices?:Lack of exposure
I04__6
give reason(s) why you dont know how to use ICT devices?:Other Specify
I04_S
Specify other
i04_s0
Specify other
I05
used a mobile cellular telephone in the last three months
I06
did you own any of the mobile cellular telephone that you used?
I07
mobile cellular telephone purchased in Zambia?
I08
At the time of purchase was the mobile phone brand new?
I09
aware of any certification process for the mobile cellular telephone
I10
how many SIM cards do you have?
I11
Are they all registered in your name?
I12
Is any of your SIM cards registered in the name of a person you do not know?
I13
How many of your mobile cellular telephone(s) have no IMEI numbers?
I14__1
Which mobile cellular operator(s) are you subscribed to?:Airtel
I14__2
Which mobile cellular operator(s) are you subscribed to?:MTN
I14__3
Which mobile cellular operator(s) are you subscribed to?:Zamtel
I14__4
Which mobile cellular operator(s) are you subscribed to?:Foregin
I15
Which is your most preferred mobile cellular network operator?
I16
Main reason for preferring the network to others
I16S
Other Specify
i16s0
Other Specify
I17__1
Ever experienced the following in the course of using a mobile cellular telephon:Poor clarity of voice calls
I17__2
Ever experienced the following in the course of using a mobile cellular telephon:Delayed call set up time beyond 10s
I17__3
Ever experienced the following in the course of using a mobile cellular telephon:Any dropped calls
I17__4
Ever experienced the following in the course of using a mobile cellular telephon:Delayed SMS delivery time beyond 5s
I17__5
Ever experienced the following in the course of using a mobile cellular telephon:Network intermittence or outage
I17__6
Ever experienced the following in the course of using a mobile cellular telephon:Unsatisfactory handling of complaint by service provider
I17__7
Ever experienced the following in the course of using a mobile cellular telephon:Other, specify
I17s
Other Specify
i17s0
Other Specify
I18_1
How often have you experienced poor clarity of voice calls?
I18_2
How often have you experienced delayed call set up time beyond 10s?
I18_3
How often have you experienced any dropped calls?
I18_4
How often have you experienced delayed SMS delivery time beyond 5s?
I18_5
How often have you experienced network intermittence or outage?
I18_6
How often have you experienced unsatisfactory handling of complaint by provider?
I18_7
How often have you experienced unsatisfactory handling of complaint by provider?
I19_1
How do you rate your experience with Voice Clarity
I19_2
How do you rate your experience with Call set up time
I19_3
How do you rate your experience with Frequency of Call drops
I19_4
How do you rate your experience with SMS delivery time
I19_5
How do you rate your experience with Network availability
I19_6
How do you rate your experience with SMS delivery time
I19_7
How do you rate your experience with SMS delivery time
I20__1
Aware of the existence of the following toll-free numbers in Zambia:Child help line 116
I20__2
Aware of the existence of the following toll-free numbers in Zambia:Police 991
I20__3
Aware of the existence of the following toll-free numbers in Zambia:Fire 993
I20__4
Aware of the existence of the following toll-free numbers in Zambia:RTSA 983
I20__5
Aware of the existence of the following toll-free numbers in Zambia:Zesco 3636
I20__6
Aware of the existence of the following toll-free numbers in Zambia:GBV toll-free 933
I20__7
Aware of the existence of the following toll-free numbers in Zambia:Consumer protection toll-free line 5678
I20__8
Aware of the existence of the following toll-free numbers in Zambia:ZICTA call Centre 7070
I20__9
Aware of the existence of the following toll-free numbers in Zambia:Reporting Scammers *707#
I20__10
Aware of the existence of the following toll-free numbers in Zambia:Checking for number of Sim cards registered under your ID *101#
I21
How often do you buy airtime?
I22__1
What mode(s) do you use to purchase airtime, ranked in order of preference?:Scratch cards
I22__2
What mode(s) do you use to purchase airtime, ranked in order of preference?:Mobile money
I22__3
What mode(s) do you use to purchase airtime, ranked in order of preference?:Mobile banking
I22__4
What mode(s) do you use to purchase airtime, ranked in order of preference?:Internet banking
I22__5
What mode(s) do you use to purchase airtime, ranked in order of preference?:Agents (e.g. Kazang)
I22__6
What mode(s) do you use to purchase airtime, ranked in order of preference?:Over-the-Counter Direct top up
I22__7
What mode(s) do you use to purchase airtime, ranked in order of preference?:Other Specify
I22S
Other Specify
I23
Do you buy bundles?
I24__1
Which mode(s) do you use to buy to bundles?:Airtime
I24__2
Which mode(s) do you use to buy to bundles?:Mobile banking via (USSD)
I24__3
Which mode(s) do you use to buy to bundles?:Mobile money
I25__1
What type(s) of bundles do you buy?:Data
I25__2
What type(s) of bundles do you buy?:Minutes/SMS
I25__3
What type(s) of bundles do you buy?:Minutes
I25__4
What type(s) of bundles do you buy?:Combo (SMS/MInutes/Data)
I25__5
What type(s) of bundles do you buy?:Other. Specify
I25S
Other Specify
I26__1
What validity period do you normally subscribe to?:Daily
I26__2
What validity period do you normally subscribe to?:Weekly
I26__3
What validity period do you normally subscribe to?:Monthly
I26__4
What validity period do you normally subscribe to?:2 months
I26__5
What validity period do you normally subscribe to?:3 months
I26__6
What validity period do you normally subscribe to?:6 months
I26__7
What validity period do you normally subscribe to?:Yearly
I26__8
What validity period do you normally subscribe to?:Non-expiry
I26__9
What validity period do you normally subscribe to?:Other, Specify
I26S
Other Specify
I27
On average, how much do you spend on airtime per week
I28
Is the cost of mobile cellular telephone communication affordable?
I29
How much are you willing to spend on mobile cellular communication per week?
I30
Do you own a smartphone?
I31
Do you have access to OTT (Over The Top) applications
I32__1
Do you have access to OTT (Over The Top) applications:Instant messaging
I32__2
Do you have access to OTT (Over The Top) applications:Video Calling
I32__3
Do you have access to OTT (Over The Top) applications:Voice calling
I32__4
Do you have access to OTT (Over The Top) applications:Content Creation e.g. posting a blog or video
I32__5
Do you have access to OTT (Over The Top) applications:Social Networking
I32__6
Do you have access to OTT (Over The Top) applications:Browsing the internet
I32__7
Do you have access to OTT (Over The Top) applications:E-commerce
I32__8
Do you have access to OTT (Over The Top) applications:Content monetization
I32__9
Do you have access to OTT (Over The Top) applications:Other, Specify
I32S
Other Specify
I33__1
What are the barriers from owning a smartphone?:Costs
I33__2
What are the barriers from owning a smartphone?:Cultural norms
I33__3
What are the barriers from owning a smartphone?:Religious belief
I33__4
What are the barriers from owning a smartphone?:limited data coverage (3G,4G)
I33__5
What are the barriers from owning a smartphone?:Lack of knowledge to use device
I33__6
What are the barriers from owning a smartphone?:Not user-friendly to PwDs
I33__7
What are the barriers from owning a smartphone?:Other Specify
I33S
Other Specify
i33s0
Other Specify
I34
Are you willing to buy a smartphone to have access to the internet?
I35
How much are you willing to pay for a smartphone?
I36__1
Have you ever disposed of any of the following item, which are damaged or no lon:Mobile phone (Basic, standard, smartphone)
I36__2
Have you ever disposed of any of the following item, which are damaged or no lon:Backup power storages (Power bank, UP etc.)
I36__3
Have you ever disposed of any of the following item, which are damaged or no lon:Charger
I36__4
Have you ever disposed of any of the following item, which are damaged or no lon:Battery
I36__5
Have you ever disposed of any of the following item, which are damaged or no lon:Computer (Laptop, tablet, PDA etc.)
I36__6
Have you ever disposed of any of the following item, which are damaged or no lon:Data storage devices (Flash drives, memory cards, CDs, floppy disks, external Hard drive etc.)
I36__7
Have you ever disposed of any of the following item, which are damaged or no lon:Adaptor
I36__8
Have you ever disposed of any of the following item, which are damaged or no lon:Accessories (headsets, data cables, power packs, mouse etc.)
I36__9
Have you ever disposed of any of the following item, which are damaged or no lon:Cameras
I36__10
Have you ever disposed of any of the following item, which are damaged or no lon:Game consoles
I36__11
Have you ever disposed of any of the following item, which are damaged or no lon:Other
I36S
Specify other item disposed of
I37_01
How many Mobile phone(s) have you disposed of
I37_02
How many Backup power storage(s) have you disposed of
I37_03
How many Charger(s) have you disposed of
I37_04
How many Battery(s) have you disposed of
I37_05
How many Computer(s) have you disposed of
I37_06
How many Data storage device(s) have you disposed of
I37_07
How many Adaptor(s) have you disposed of
I37_08
How many Accessories have you disposed of
I37_09
How many Camera(s) have you disposed of
I37_10
How many Game console(s) have you disposed of
I37_11
How many Other specified item(s) have you disposed of
I38__1
How did you dispose of:Giving away (donate, give)
I38__2
How did you dispose of:Burning
I38__3
How did you dispose of:Sold (for reuse, recycling etc.)
I38__4
How did you dispose of:Threw at a landfill
I38__5
How did you dispose of:Threw in a trash can
I38__6
How did you dispose of:stashing away e.g in drawer etc.
I38__7
How did you dispose of:Other
I38S
Specify how you disposed of electrical and electronics
I39
Are you aware of the dangers associated with unsafe disposal
I40__1
Dangers associated with unsafe disposal of electronic and electrical devices:Air pollution
I40__2
Dangers associated with unsafe disposal of electronic and electrical devices:Water pollution
I40__3
Dangers associated with unsafe disposal of electronic and electrical devices:Soil contamination
I40__4
Dangers associated with unsafe disposal of electronic and electrical devices:Other
I40S
Specify other danger
I41
Ever used internet
I42
Reason for not using the internet
I42S
Specify main reason for not using the internet
I43
Have you used the internet at least once in the last 3 months?
I44
How often did you use the internet in the last 3 months?
I45__1
Where did you use the internet in the last 3 months?:Home
I45__2
Where did you use the internet in the last 3 months?:Work
I45__3
Where did you use the internet in the last 3 months?:Place of education
I45__4
Where did you use the internet in the last 3 months?:Another person's home
I45__5
Where did you use the internet in the last 3 months?:Facility open to the public
I45__6
Where did you use the internet in the last 3 months?:Community internet Access facility
I45__7
Where did you use the internet in the last 3 months?:While commuting in transport or walking
I45__8
Where did you use the internet in the last 3 months?:In mobility
I45__9
Where did you use the internet in the last 3 months?:Other locations, specify
I45S
Specify other place where you used the internet.
I46
Do you have an email address?
I47
How many email addresses do you have?
I48__1
What email address type(s) do you have?:Yahoo
I48__2
What email address type(s) do you have?:Gmail
I48__3
What email address type(s) do you have?:Outlook Mail
I48__4
What email address type(s) do you have?:Hotmail
I48__5
What email address type(s) do you have?:Myway
I48__6
What email address type(s) do you have?:Zamnet
I48__7
What email address type(s) do you have?:Live
I48__8
What email address type(s) do you have?:Corporate email
I48__9
What email address type(s) do you have?:Other, specify
I48S
Specify other email address you have
I49
Do you use any cloud services?
Total: 1000
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