2022 National Survey on Access and Usage of Information and Communication Technologies (ICTs) By Households and Individuals
Fourth Series

Zambia, 2022 - 2023

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Reference ID

ZMB-ZSA-ICT-2022-V1.0

Producer(s)

Zambia Statistics Agency, Zambia Information and Communications Technology Authority

Metadata

Documentation in PDF DDI/XML JSON

Created on

Jan 17, 2026

Last modified

Feb 26, 2026

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23523

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Ever experienced the following in the course of using a mobile cellular telephon:Unsatisfactory handling of complaint by service provider (I17__6)

Data file: ICTS2022_Households_Dataset

Overview

Valid: 3454

Invalid: 2881

Type: Discrete

Decimal: 3

Width: 12

Range: 0 - 1

Format: Numeric

Questions and instructions

Categories

Value	Category	Cases
0		3053	88.4%
1		401	11.6%
-999999999	missing	57
Sysmiss		2824

Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.

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