2022 National Survey on Access and Usage of Information and Communication Technologies (ICTs) By Households and Individuals
Fourth Series
Zambia, 2022 - 2023
Get Microdata
Reference ID
ZMB-ZSA-ICT-2022-V1.0
Producer(s)
Zambia Statistics Agency, Zambia Information and Communications Technology Authority
Metadata
Created on
Jan 17, 2026
Last modified
Jan 19, 2026
Page views
8421
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23
What kind of problem did you experience with SMS? (I96)
Data file: ICTS2022_Households_Dataset
Overview
Valid:
562
Invalid:
0
Type:
Discrete
Width:
255
Range:
-
Format:
character
Questions and instructions
Categories
| Value | Category | Cases | |
|---|---|---|---|
| ##N/A## | 1 |
0.2%
|
|
| Can not be delivered on time | 1 |
0.2%
|
|
| DATA DEPLETES FAST | 1 |
0.2%
|
|
| DATA FINISHES FAST | 1 |
0.2%
|
|
| DELAY IN DELIVERY | 1 |
0.2%
|
|
| DELAY TO RESPOND | 1 |
0.2%
|
|
| DELAYED DELIVERY OF SMS | 7 |
1.2%
|
|
| DELAYED DELIVERY TIME | 1 |
0.2%
|
|
| DELAYED SENDING | 4 |
0.7%
|
|
| DELAYED SMS DELIVERY | 8 |
1.4%
|
|
| DELIVERANCE OF SMS IS TOO SLOW | 1 |
0.2%
|
|
| DELIVERING LATE | 1 |
0.2%
|
|
| Delay in delivery | 1 |
0.2%
|
|
| Delay in receiving sms | 2 |
0.4%
|
|
| Delay in receiving sms. | 2 |
0.4%
|
|
| Delay to be delivered | 1 |
0.2%
|
|
| Delayed delivery | 1 |
0.2%
|
|
| Delayed Messages | 1 |
0.2%
|
|
| Delayed delivery | 3 |
0.5%
|
|
| Delayed delivery of messages | 1 |
0.2%
|
|
| Delayed msg report | 1 |
0.2%
|
|
| Delayed sms delivery | 1 |
0.2%
|
|
| Delays in delivery | 1 |
0.2%
|
|
| Delays in delivery peeriod | 1 |
0.2%
|
|
| Delays in delivery period | 1 |
0.2%
|
|
| Delivery slow | 1 |
0.2%
|
|
| FAST DEPLETING OF DATA | 1 |
0.2%
|
|
| LATE DELIVERY OF SMS | 1 |
0.2%
|
|
| LATE DELIVERLY | 1 |
0.2%
|
|
| LATE DELIVERY | 3 |
0.5%
|
|
| LATE DELIVERY OF MESSAGES | 25 |
4.4%
|
|
| LATE DELIVERY OF SMS | 10 |
1.8%
|
|
| LATE SMS DELIVERY | 3 |
0.5%
|
|
| LATER DELIVERY OF MESSAGES | 1 |
0.2%
|
|
| Late delivery | 2 |
0.4%
|
|
| Late delivery OF the sms | 1 |
0.2%
|
|
| Late delivery of SMS | 1 |
0.2%
|
|
| Late delivery of SMS | 8 |
1.4%
|
|
| Late delivery of the sms | 1 |
0.2%
|
|
| Let delivered | 1 |
0.2%
|
|
| Let delivery | 7 |
1.2%
|
|
| Let delivery of sms | 1 |
0.2%
|
|
| MESSAGE REACH THE RECIPIENT LATE | 1 |
0.2%
|
|
| Message taking too long to deliver | 1 |
0.2%
|
|
| Messages delaying being delivered | 1 |
0.2%
|
|
| Messages not being delivered | 1 |
0.2%
|
|
| Mobile money messages delaying or sometimes not even being delivered. | 1 |
0.2%
|
|
| NETWORK OUTAGES | 1 |
0.2%
|
|
| NO NETWORK | 1 |
0.2%
|
|
| NON DELIVERY | 1 |
0.2%
|
|
| Network failure | 1 |
0.2%
|
|
| Network Outages | 1 |
0.2%
|
|
| Network outages | 2 |
0.4%
|
|
| Non-delivery of the sms | 1 |
0.2%
|
|
| Not brining delivered | 1 |
0.2%
|
|
| Not delivered | 1 |
0.2%
|
|
| POOR NETWOK | 1 |
0.2%
|
|
| POOR NETWORK | 7 |
1.2%
|
|
| POOR QUALITY OF NETWORK | 1 |
0.2%
|
|
| RECEIVING SMS FROM SCAMMERS | 1 |
0.2%
|
|
| SCAM SMS's | 1 |
0.2%
|
|
| SMS NOT DELIVERED | 1 |
0.2%
|
|
| SMS bouncing | 1 |
0.2%
|
|
| SMS not been sent | 1 |
0.2%
|
|
| SMS not being delivered | 1 |
0.2%
|
|
| SMS was not delivered | 1 |
0.2%
|
|
| Sometimes messages are not delivered | 1 |
0.2%
|
|
| TAKING LONG TO DELIVER MESSAGES | 1 |
0.2%
|
|
| TOO SLOW TO CONNECT | 1 |
0.2%
|
|
| Texts not reaching intended target despite having talk time | 1 |
0.2%
|
|
| The messages doesn't go out of the phone | 1 |
0.2%
|
|
| can take even a hole day to reach the other person | 1 |
0.2%
|
|
| can take even two days to be received | 1 |
0.2%
|
|
| de | 1 |
0.2%
|
|
| delay | 3 |
0.5%
|
|
| delay in sending | 1 |
0.2%
|
|
| delay to in sending | 1 |
0.2%
|
|
| delay delivery | 31 |
5.5%
|
|
| delay delivery. | 1 |
0.2%
|
|
| delay in SMS delivery | 2 |
0.4%
|
|
| delay in delivery | 14 |
2.5%
|
|
| delay in delivery but not a common case | 1 |
0.2%
|
|
| delay in messages sent | 1 |
0.2%
|
|
| delay in receiving it | 1 |
0.2%
|
|
| delay in receiving sms | 1 |
0.2%
|
|
| delay in sending | 4 |
0.7%
|
|
| delay in sending sms | 1 |
0.2%
|
|
| delay of delivery | 1 |
0.2%
|
|
| delay of message reaching the sender | 1 |
0.2%
|
|
| delay to reach the receiver | 2 |
0.4%
|
|
| delayed | 34 |
6%
|
|
| delayed delivery | 1 |
0.2%
|
|
| delayed msg | 1 |
0.2%
|
|
| delayed SMS | 3 |
0.5%
|
|
| delayed SMS delivery | 7 |
1.2%
|
|
| delayed SMS to be received | 1 |
0.2%
|
|
| delayed and non delivery | 1 |
0.2%
|
|
| delayed delivary | 1 |
0.2%
|
|
| delayed deliver | 1 |
0.2%
|
|
| delayed delivery | 29 |
5.2%
|
|
| delayed delivery of messages | 1 |
0.2%
|
|
| delayed delivery of messages | 9 |
1.6%
|
|
| delayed delivery of the messages | 1 |
0.2%
|
|
| delayed delivery time | 1 |
0.2%
|
|
| delayed in reaching the person am sending it too | 1 |
0.2%
|
|
| delayed in reaching intended target | 1 |
0.2%
|
|
| delayed message delivary | 1 |
0.2%
|
|
| delayed reaching my intended target | 1 |
0.2%
|
|
| delayed sending | 6 |
1.1%
|
|
| delayed sms | 1 |
0.2%
|
|
| delayed sms del | 1 |
0.2%
|
|
| delayed sms delivery | 18 |
3.2%
|
|
| delayed text message | 1 |
0.2%
|
|
| delayed to be delivered | 1 |
0.2%
|
|
| delayed to deliver | 1 |
0.2%
|
|
| delayed to send | 1 |
0.2%
|
|
| delayement in reaching where I am sending | 1 |
0.2%
|
|
| delaying | 3 |
0.5%
|
|
| delaying in receiving SMS | 1 |
0.2%
|
|
| delaying Reaching | 1 |
0.2%
|
|
| delaying in receiving SMS | 10 |
1.8%
|
|
| delaying in sending just loading and loading | 1 |
0.2%
|
|
| delaying of sending sms | 1 |
0.2%
|
|
| delaying to reach the receiver | 1 |
0.2%
|
|
| delaying to reach them when someone sends | 1 |
0.2%
|
|
| delaying to receive a message can even take a hole day | 1 |
0.2%
|
|
| delaying to send sms | 1 |
0.2%
|
|
| delayment | 4 |
0.7%
|
|
| delayment in delivery | 1 |
0.2%
|
|
| delayment I'm reaching the Intended target | 1 |
0.2%
|
|
| delayment in reaching the other person | 3 |
0.5%
|
|
| delayment in sms delivery | 1 |
0.2%
|
|
| delayment of delivery | 1 |
0.2%
|
|
| delays | 11 |
2%
|
|
| delays I'm delivery time period | 1 |
0.2%
|
|
| delays in SMS delivery time | 1 |
0.2%
|
|
| delays in a delivery period | 2 |
0.4%
|
|
| delays in delivery period | 5 |
0.9%
|
|
| delays in delivery time period for sms | 1 |
0.2%
|
|
| delays in notification | 1 |
0.2%
|
|
| delays in reaching the other person | 3 |
0.5%
|
|
| delays in sending | 2 |
0.4%
|
|
| delays in sending out sms | 1 |
0.2%
|
|
| delays in sms delivery period | 1 |
0.2%
|
|
| delays in time period | 1 |
0.2%
|
|
| delays in transmitting sms | 1 |
0.2%
|
|
| delays in transmitting the sms | 1 |
0.2%
|
|
| delays of a text been sent | 1 |
0.2%
|
|
| delays to reach | 1 |
0.2%
|
|
| delivered delivery | 1 |
0.2%
|
|
| delivery | 1 |
0.2%
|
|
| delivery delay | 5 |
0.9%
|
|
| delivery delayed | 1 |
0.2%
|
|
| delivery slow | 1 |
0.2%
|
|
| delivery time took long | 1 |
0.2%
|
|
| delivery to the intended person slow sometimes | 1 |
0.2%
|
|
| doesn't reach the recipient once the network is very weak | 1 |
0.2%
|
|
| doesn't send | 1 |
0.2%
|
|
| failing to send sms | 1 |
0.2%
|
|
| finished fast | 1 |
0.2%
|
|
| fraud | 1 |
0.2%
|
|
| fraud sms | 1 |
0.2%
|
|
| fraud messages..saying they have received money while it's a lie | 1 |
0.2%
|
|
| fraud sms | 3 |
0.5%
|
|
| getting stuck at some point | 1 |
0.2%
|
|
| hanging without being delivered on time | 1 |
0.2%
|
|
| it doesn't go when you send | 1 |
0.2%
|
|
| it takes time to be delivered | 1 |
0.2%
|
|
| late delivery | 1 |
0.2%
|
|
| late deliveries | 1 |
0.2%
|
|
| late delivery | 27 |
4.8%
|
|
| late delivery OF the sms | 1 |
0.2%
|
|
| late delivery of SMS | 1 |
0.2%
|
|
| late delivery of message | 3 |
0.5%
|
|
| late delivery of messages | 1 |
0.2%
|
|
| late delivery of messages and sometimes not even being delivered at all. | 1 |
0.2%
|
|
| late delivery of the sms | 1 |
0.2%
|
|
| late derively | 1 |
0.2%
|
|
| late message delivery | 1 |
0.2%
|
|
| late of delivery of messages | 1 |
0.2%
|
|
| late of notification | 1 |
0.2%
|
|
| later delivery of message | 1 |
0.2%
|
|
| message delivery time | 1 |
0.2%
|
|
| message not delivered | 1 |
0.2%
|
|
| message refusing the go | 1 |
0.2%
|
|
| messages being delivered late | 1 |
0.2%
|
|
| messages delaying being delivered | 1 |
0.2%
|
|
| messages delaying to be deliver | 1 |
0.2%
|
|
| messages from unknown people | 1 |
0.2%
|
|
| messages not delivered on time | 1 |
0.2%
|
|
| messages not going | 1 |
0.2%
|
|
| network | 2 |
0.4%
|
|
| network challenge | 1 |
0.2%
|
|
| network delay | 1 |
0.2%
|
|
| network delaying to send the message can sometimes take a week | 1 |
0.2%
|
|
| network failure | 1 |
0.2%
|
|
| no network | 2 |
0.4%
|
|
| no network here | 1 |
0.2%
|
|
| no problem | 1 |
0.2%
|
|
| non-delivery of the messages | 1 |
0.2%
|
|
| none delivery | 1 |
0.2%
|
|
| not being delivered | 1 |
0.2%
|
|
| not being sent | 1 |
0.2%
|
|
| not delivered | 2 |
0.4%
|
|
| not delivered on time | 1 |
0.2%
|
|
| not delivering if message | 1 |
0.2%
|
|
| not going faster | 1 |
0.2%
|
|
| not reaching in time when sending | 1 |
0.2%
|
|
| not reaching sometimes | 1 |
0.2%
|
|
| not receiving sms | 1 |
0.2%
|
|
| not sent on time | 1 |
0.2%
|
|
| not teaching the pipo intended | 1 |
0.2%
|
|
| poor network | 1 |
0.2%
|
|
| reaching late to receiver | 1 |
0.2%
|
|
| receiving of frauds texts | 1 |
0.2%
|
|
| slow In sending messages | 1 |
0.2%
|
|
| slow downloading | 1 |
0.2%
|
|
| slow in sending | 1 |
0.2%
|
|
| slow sending | 1 |
0.2%
|
|
| slow sending of sms | 1 |
0.2%
|
|
| slow sending the sms | 1 |
0.2%
|
|
| sms delay delivery | 4 |
0.7%
|
|
| sms delaying | 1 |
0.2%
|
|
| sms fraud | 1 |
0.2%
|
|
| sometimes not reaching | 1 |
0.2%
|
|
| sometimes delay in delivery | 1 |
0.2%
|
|
| sometimes doesn't reach the sender | 1 |
0.2%
|
|
| sometimes it delays or bounce back | 1 |
0.2%
|
|
| sometimes the message does not come | 1 |
0.2%
|
|
| sometimes they don't reach | 1 |
0.2%
|
|
| sometimes they dont go or delivered | 1 |
0.2%
|
|
| spam messages from Zicta | 1 |
0.2%
|
|
| spam messages from service providers | 1 |
0.2%
|
|
| take long hours | 1 |
0.2%
|
|
| takes time to be delivered | 1 |
0.2%
|
|
| takes time to deliver | 1 |
0.2%
|
|
| taking long to be transferred | 1 |
0.2%
|
|
| taking long to be delivered | 1 |
0.2%
|
|
| taking long to deliver | 1 |
0.2%
|
|
| taking long to receive | 1 |
0.2%
|
|
| taking time to deriver | 1 |
0.2%
|
|
| taking time to go through | 1 |
0.2%
|
|
| taking time to reach | 1 |
0.2%
|
|
| taking time when sending. | 1 |
0.2%
|
|
| taking too long | 1 |
0.2%
|
|
| taking too long time to reach the intended party eg the whole day | 1 |
0.2%
|
|
| text dropped | 1 |
0.2%
|
|
| texts from scammers | 2 |
0.4%
|
|
| texts from unknown people | 1 |
0.2%
|
|
| the are delayed to be delivered | 1 |
0.2%
|
|
| the texts sometimes they not go | 1 |
0.2%
|
|
| took a lot of time for responses | 1 |
0.2%
|
|
| took time to go and didn't not go at all | 1 |
0.2%
|
|
| un delivered messages | 1 |
0.2%
|
|
| undelivered messages | 1 |
0.2%
|
|
| voice drop | 1 |
0.2%
|
|
| waiting for responses | 1 |
0.2%
|
|
| waiting times to receive a feedback | 1 |
0.2%
|
|
| was trying to withdraw money but I didn't receive the text that have withdrawn money | 1 |
0.2%
|
|
| west of time | 1 |
0.2%
|
Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.