2022 National Survey on Access and Usage of Information and Communication Technologies (ICTs) By Households and Individuals
Fourth Series
Zambia, 2022 - 2023
Get Microdata
Reference ID
ZMB-ZSA-ICT-2022-V1.0
Producer(s)
Zambia Statistics Agency, Zambia Information and Communications Technology Authority
Metadata
Created on
Jan 17, 2026
Last modified
Feb 26, 2026
Page views
23174
Downloads
91
What kind of problem did you experience with SMS? (I96)
Data file: ICTS2022_Households_Dataset
Overview
Valid:
562
Invalid:
0
Type:
Discrete
Width:
255
Range:
-
Format:
character
Questions and instructions
Categories
| Value | Category | Cases | |
|---|---|---|---|
| ##N/A## | 1 |
0.2%
|
|
| Can not be delivered on time | 1 |
0.2%
|
|
| DATA DEPLETES FAST | 1 |
0.2%
|
|
| DATA FINISHES FAST | 1 |
0.2%
|
|
| DELAY IN DELIVERY | 1 |
0.2%
|
|
| DELAY TO RESPOND | 1 |
0.2%
|
|
| DELAYED DELIVERY OF SMS | 7 |
1.2%
|
|
| DELAYED DELIVERY TIME | 1 |
0.2%
|
|
| DELAYED SENDING | 4 |
0.7%
|
|
| DELAYED SMS DELIVERY | 8 |
1.4%
|
|
| DELIVERANCE OF SMS IS TOO SLOW | 1 |
0.2%
|
|
| DELIVERING LATE | 1 |
0.2%
|
|
| Delay in delivery | 1 |
0.2%
|
|
| Delay in receiving sms | 2 |
0.4%
|
|
| Delay in receiving sms. | 2 |
0.4%
|
|
| Delay to be delivered | 1 |
0.2%
|
|
| Delayed delivery | 1 |
0.2%
|
|
| Delayed Messages | 1 |
0.2%
|
|
| Delayed delivery | 3 |
0.5%
|
|
| Delayed delivery of messages | 1 |
0.2%
|
|
| Delayed msg report | 1 |
0.2%
|
|
| Delayed sms delivery | 1 |
0.2%
|
|
| Delays in delivery | 1 |
0.2%
|
|
| Delays in delivery peeriod | 1 |
0.2%
|
|
| Delays in delivery period | 1 |
0.2%
|
|
| Delivery slow | 1 |
0.2%
|
|
| FAST DEPLETING OF DATA | 1 |
0.2%
|
|
| LATE DELIVERY OF SMS | 1 |
0.2%
|
|
| LATE DELIVERLY | 1 |
0.2%
|
|
| LATE DELIVERY | 3 |
0.5%
|
|
| LATE DELIVERY OF MESSAGES | 25 |
4.4%
|
|
| LATE DELIVERY OF SMS | 10 |
1.8%
|
|
| LATE SMS DELIVERY | 3 |
0.5%
|
|
| LATER DELIVERY OF MESSAGES | 1 |
0.2%
|
|
| Late delivery | 2 |
0.4%
|
|
| Late delivery OF the sms | 1 |
0.2%
|
|
| Late delivery of SMS | 1 |
0.2%
|
|
| Late delivery of SMS | 8 |
1.4%
|
|
| Late delivery of the sms | 1 |
0.2%
|
|
| Let delivered | 1 |
0.2%
|
|
| Let delivery | 7 |
1.2%
|
|
| Let delivery of sms | 1 |
0.2%
|
|
| MESSAGE REACH THE RECIPIENT LATE | 1 |
0.2%
|
|
| Message taking too long to deliver | 1 |
0.2%
|
|
| Messages delaying being delivered | 1 |
0.2%
|
|
| Messages not being delivered | 1 |
0.2%
|
|
| Mobile money messages delaying or sometimes not even being delivered. | 1 |
0.2%
|
|
| NETWORK OUTAGES | 1 |
0.2%
|
|
| NO NETWORK | 1 |
0.2%
|
|
| NON DELIVERY | 1 |
0.2%
|
|
| Network failure | 1 |
0.2%
|
|
| Network Outages | 1 |
0.2%
|
|
| Network outages | 2 |
0.4%
|
|
| Non-delivery of the sms | 1 |
0.2%
|
|
| Not brining delivered | 1 |
0.2%
|
|
| Not delivered | 1 |
0.2%
|
|
| POOR NETWOK | 1 |
0.2%
|
|
| POOR NETWORK | 7 |
1.2%
|
|
| POOR QUALITY OF NETWORK | 1 |
0.2%
|
|
| RECEIVING SMS FROM SCAMMERS | 1 |
0.2%
|
|
| SCAM SMS's | 1 |
0.2%
|
|
| SMS NOT DELIVERED | 1 |
0.2%
|
|
| SMS bouncing | 1 |
0.2%
|
|
| SMS not been sent | 1 |
0.2%
|
|
| SMS not being delivered | 1 |
0.2%
|
|
| SMS was not delivered | 1 |
0.2%
|
|
| Sometimes messages are not delivered | 1 |
0.2%
|
|
| TAKING LONG TO DELIVER MESSAGES | 1 |
0.2%
|
|
| TOO SLOW TO CONNECT | 1 |
0.2%
|
|
| Texts not reaching intended target despite having talk time | 1 |
0.2%
|
|
| The messages doesn't go out of the phone | 1 |
0.2%
|
|
| can take even a hole day to reach the other person | 1 |
0.2%
|
|
| can take even two days to be received | 1 |
0.2%
|
|
| de | 1 |
0.2%
|
|
| delay | 3 |
0.5%
|
|
| delay in sending | 1 |
0.2%
|
|
| delay to in sending | 1 |
0.2%
|
|
| delay delivery | 31 |
5.5%
|
|
| delay delivery. | 1 |
0.2%
|
|
| delay in SMS delivery | 2 |
0.4%
|
|
| delay in delivery | 14 |
2.5%
|
|
| delay in delivery but not a common case | 1 |
0.2%
|
|
| delay in messages sent | 1 |
0.2%
|
|
| delay in receiving it | 1 |
0.2%
|
|
| delay in receiving sms | 1 |
0.2%
|
|
| delay in sending | 4 |
0.7%
|
|
| delay in sending sms | 1 |
0.2%
|
|
| delay of delivery | 1 |
0.2%
|
|
| delay of message reaching the sender | 1 |
0.2%
|
|
| delay to reach the receiver | 2 |
0.4%
|
|
| delayed | 34 |
6%
|
|
| delayed delivery | 1 |
0.2%
|
|
| delayed msg | 1 |
0.2%
|
|
| delayed SMS | 3 |
0.5%
|
|
| delayed SMS delivery | 7 |
1.2%
|
|
| delayed SMS to be received | 1 |
0.2%
|
|
| delayed and non delivery | 1 |
0.2%
|
|
| delayed delivary | 1 |
0.2%
|
|
| delayed deliver | 1 |
0.2%
|
|
| delayed delivery | 29 |
5.2%
|
|
| delayed delivery of messages | 1 |
0.2%
|
|
| delayed delivery of messages | 9 |
1.6%
|
|
| delayed delivery of the messages | 1 |
0.2%
|
|
| delayed delivery time | 1 |
0.2%
|
|
| delayed in reaching the person am sending it too | 1 |
0.2%
|
|
| delayed in reaching intended target | 1 |
0.2%
|
|
| delayed message delivary | 1 |
0.2%
|
|
| delayed reaching my intended target | 1 |
0.2%
|
|
| delayed sending | 6 |
1.1%
|
|
| delayed sms | 1 |
0.2%
|
|
| delayed sms del | 1 |
0.2%
|
|
| delayed sms delivery | 18 |
3.2%
|
|
| delayed text message | 1 |
0.2%
|
|
| delayed to be delivered | 1 |
0.2%
|
|
| delayed to deliver | 1 |
0.2%
|
|
| delayed to send | 1 |
0.2%
|
|
| delayement in reaching where I am sending | 1 |
0.2%
|
|
| delaying | 3 |
0.5%
|
|
| delaying in receiving SMS | 1 |
0.2%
|
|
| delaying Reaching | 1 |
0.2%
|
|
| delaying in receiving SMS | 10 |
1.8%
|
|
| delaying in sending just loading and loading | 1 |
0.2%
|
|
| delaying of sending sms | 1 |
0.2%
|
|
| delaying to reach the receiver | 1 |
0.2%
|
|
| delaying to reach them when someone sends | 1 |
0.2%
|
|
| delaying to receive a message can even take a hole day | 1 |
0.2%
|
|
| delaying to send sms | 1 |
0.2%
|
|
| delayment | 4 |
0.7%
|
|
| delayment in delivery | 1 |
0.2%
|
|
| delayment I'm reaching the Intended target | 1 |
0.2%
|
|
| delayment in reaching the other person | 3 |
0.5%
|
|
| delayment in sms delivery | 1 |
0.2%
|
|
| delayment of delivery | 1 |
0.2%
|
|
| delays | 11 |
2%
|
|
| delays I'm delivery time period | 1 |
0.2%
|
|
| delays in SMS delivery time | 1 |
0.2%
|
|
| delays in a delivery period | 2 |
0.4%
|
|
| delays in delivery period | 5 |
0.9%
|
|
| delays in delivery time period for sms | 1 |
0.2%
|
|
| delays in notification | 1 |
0.2%
|
|
| delays in reaching the other person | 3 |
0.5%
|
|
| delays in sending | 2 |
0.4%
|
|
| delays in sending out sms | 1 |
0.2%
|
|
| delays in sms delivery period | 1 |
0.2%
|
|
| delays in time period | 1 |
0.2%
|
|
| delays in transmitting sms | 1 |
0.2%
|
|
| delays in transmitting the sms | 1 |
0.2%
|
|
| delays of a text been sent | 1 |
0.2%
|
|
| delays to reach | 1 |
0.2%
|
|
| delivered delivery | 1 |
0.2%
|
|
| delivery | 1 |
0.2%
|
|
| delivery delay | 5 |
0.9%
|
|
| delivery delayed | 1 |
0.2%
|
|
| delivery slow | 1 |
0.2%
|
|
| delivery time took long | 1 |
0.2%
|
|
| delivery to the intended person slow sometimes | 1 |
0.2%
|
|
| doesn't reach the recipient once the network is very weak | 1 |
0.2%
|
|
| doesn't send | 1 |
0.2%
|
|
| failing to send sms | 1 |
0.2%
|
|
| finished fast | 1 |
0.2%
|
|
| fraud | 1 |
0.2%
|
|
| fraud sms | 1 |
0.2%
|
|
| fraud messages..saying they have received money while it's a lie | 1 |
0.2%
|
|
| fraud sms | 3 |
0.5%
|
|
| getting stuck at some point | 1 |
0.2%
|
|
| hanging without being delivered on time | 1 |
0.2%
|
|
| it doesn't go when you send | 1 |
0.2%
|
|
| it takes time to be delivered | 1 |
0.2%
|
|
| late delivery | 1 |
0.2%
|
|
| late deliveries | 1 |
0.2%
|
|
| late delivery | 27 |
4.8%
|
|
| late delivery OF the sms | 1 |
0.2%
|
|
| late delivery of SMS | 1 |
0.2%
|
|
| late delivery of message | 3 |
0.5%
|
|
| late delivery of messages | 1 |
0.2%
|
|
| late delivery of messages and sometimes not even being delivered at all. | 1 |
0.2%
|
|
| late delivery of the sms | 1 |
0.2%
|
|
| late derively | 1 |
0.2%
|
|
| late message delivery | 1 |
0.2%
|
|
| late of delivery of messages | 1 |
0.2%
|
|
| late of notification | 1 |
0.2%
|
|
| later delivery of message | 1 |
0.2%
|
|
| message delivery time | 1 |
0.2%
|
|
| message not delivered | 1 |
0.2%
|
|
| message refusing the go | 1 |
0.2%
|
|
| messages being delivered late | 1 |
0.2%
|
|
| messages delaying being delivered | 1 |
0.2%
|
|
| messages delaying to be deliver | 1 |
0.2%
|
|
| messages from unknown people | 1 |
0.2%
|
|
| messages not delivered on time | 1 |
0.2%
|
|
| messages not going | 1 |
0.2%
|
|
| network | 2 |
0.4%
|
|
| network challenge | 1 |
0.2%
|
|
| network delay | 1 |
0.2%
|
|
| network delaying to send the message can sometimes take a week | 1 |
0.2%
|
|
| network failure | 1 |
0.2%
|
|
| no network | 2 |
0.4%
|
|
| no network here | 1 |
0.2%
|
|
| no problem | 1 |
0.2%
|
|
| non-delivery of the messages | 1 |
0.2%
|
|
| none delivery | 1 |
0.2%
|
|
| not being delivered | 1 |
0.2%
|
|
| not being sent | 1 |
0.2%
|
|
| not delivered | 2 |
0.4%
|
|
| not delivered on time | 1 |
0.2%
|
|
| not delivering if message | 1 |
0.2%
|
|
| not going faster | 1 |
0.2%
|
|
| not reaching in time when sending | 1 |
0.2%
|
|
| not reaching sometimes | 1 |
0.2%
|
|
| not receiving sms | 1 |
0.2%
|
|
| not sent on time | 1 |
0.2%
|
|
| not teaching the pipo intended | 1 |
0.2%
|
|
| poor network | 1 |
0.2%
|
|
| reaching late to receiver | 1 |
0.2%
|
|
| receiving of frauds texts | 1 |
0.2%
|
|
| slow In sending messages | 1 |
0.2%
|
|
| slow downloading | 1 |
0.2%
|
|
| slow in sending | 1 |
0.2%
|
|
| slow sending | 1 |
0.2%
|
|
| slow sending of sms | 1 |
0.2%
|
|
| slow sending the sms | 1 |
0.2%
|
|
| sms delay delivery | 4 |
0.7%
|
|
| sms delaying | 1 |
0.2%
|
|
| sms fraud | 1 |
0.2%
|
|
| sometimes not reaching | 1 |
0.2%
|
|
| sometimes delay in delivery | 1 |
0.2%
|
|
| sometimes doesn't reach the sender | 1 |
0.2%
|
|
| sometimes it delays or bounce back | 1 |
0.2%
|
|
| sometimes the message does not come | 1 |
0.2%
|
|
| sometimes they don't reach | 1 |
0.2%
|
|
| sometimes they dont go or delivered | 1 |
0.2%
|
|
| spam messages from Zicta | 1 |
0.2%
|
|
| spam messages from service providers | 1 |
0.2%
|
|
| take long hours | 1 |
0.2%
|
|
| takes time to be delivered | 1 |
0.2%
|
|
| takes time to deliver | 1 |
0.2%
|
|
| taking long to be transferred | 1 |
0.2%
|
|
| taking long to be delivered | 1 |
0.2%
|
|
| taking long to deliver | 1 |
0.2%
|
|
| taking long to receive | 1 |
0.2%
|
|
| taking time to deriver | 1 |
0.2%
|
|
| taking time to go through | 1 |
0.2%
|
|
| taking time to reach | 1 |
0.2%
|
|
| taking time when sending. | 1 |
0.2%
|
|
| taking too long | 1 |
0.2%
|
|
| taking too long time to reach the intended party eg the whole day | 1 |
0.2%
|
|
| text dropped | 1 |
0.2%
|
|
| texts from scammers | 2 |
0.4%
|
|
| texts from unknown people | 1 |
0.2%
|
|
| the are delayed to be delivered | 1 |
0.2%
|
|
| the texts sometimes they not go | 1 |
0.2%
|
|
| took a lot of time for responses | 1 |
0.2%
|
|
| took time to go and didn't not go at all | 1 |
0.2%
|
|
| un delivered messages | 1 |
0.2%
|
|
| undelivered messages | 1 |
0.2%
|
|
| voice drop | 1 |
0.2%
|
|
| waiting for responses | 1 |
0.2%
|
|
| waiting times to receive a feedback | 1 |
0.2%
|
|
| was trying to withdraw money but I didn't receive the text that have withdrawn money | 1 |
0.2%
|
|
| west of time | 1 |
0.2%
|
Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.