2022 National Survey on Access and Usage of Information and Communication Technologies (ICTs) By Households and Individuals
Fourth Series

Zambia, 2022 - 2023

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Reference ID

ZMB-ZSA-ICT-2022-V1.0

Producer(s)

Zambia Statistics Agency, Zambia Information and Communications Technology Authority

Metadata

Documentation in PDF DDI/XML JSON

Created on

Jan 17, 2026

Last modified

Feb 26, 2026

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23074

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How was the problem resolved? (I86)

Data file: ICTS2022_Households_Dataset

Overview

Valid: 7

Invalid: 6328

Type: Discrete

Decimal: 3

Width: 12

Range: 1 - 6

Format: Numeric

Questions and instructions

Categories

Value	Category	Cases
1	Refund	2	28.6%
2	Goods were resent	3	42.9%
3	Got a discount on the next purchase of goods/services	1	14.3%
4	Money was converted into bonus/reward points	0	0%
5	Not yet	1	14.3%
6	Other, specify	0	0%
-999999999	missing	0
Sysmiss		6328

Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.

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