Zambia National Data Archive (Z-NADA)
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I17__6 - Ever experienced the following in the course of using a mobile cellular telephon:Unsatisfactory handling of complaint by service provider
2022 National Survey on Access and Usage of Information and Communication Technologies (ICTs) By Households and Individuals
Zambia - ZMB-ZSA-ICT-2022-V1.0
I17__7 - Ever experienced the following in the course of using a mobile cellular telephon:Other, specify
2022 National Survey on Access and Usage of Information and Communication Technologies (ICTs) By Households and Individuals
Zambia - ZMB-ZSA-ICT-2022-V1.0
I17s - Other Specify
2022 National Survey on Access and Usage of Information and Communication Technologies (ICTs) By Households and Individuals
Zambia - ZMB-ZSA-ICT-2022-V1.0
i17s0 - Other Specify
2022 National Survey on Access and Usage of Information and Communication Technologies (ICTs) By Households and Individuals
Zambia - ZMB-ZSA-ICT-2022-V1.0
I18_1 - How often have you experienced poor clarity of voice calls?
2022 National Survey on Access and Usage of Information and Communication Technologies (ICTs) By Households and Individuals
Zambia - ZMB-ZSA-ICT-2022-V1.0
I18_2 - How often have you experienced delayed call set up time beyond 10s?
2022 National Survey on Access and Usage of Information and Communication Technologies (ICTs) By Households and Individuals
Zambia - ZMB-ZSA-ICT-2022-V1.0
I18_3 - How often have you experienced any dropped calls?
2022 National Survey on Access and Usage of Information and Communication Technologies (ICTs) By Households and Individuals
Zambia - ZMB-ZSA-ICT-2022-V1.0
I18_4 - How often have you experienced delayed SMS delivery time beyond 5s?
2022 National Survey on Access and Usage of Information and Communication Technologies (ICTs) By Households and Individuals
Zambia - ZMB-ZSA-ICT-2022-V1.0
I18_5 - How often have you experienced network intermittence or outage?
2022 National Survey on Access and Usage of Information and Communication Technologies (ICTs) By Households and Individuals
Zambia - ZMB-ZSA-ICT-2022-V1.0
I18_6 - How often have you experienced unsatisfactory handling of complaint by provider?
2022 National Survey on Access and Usage of Information and Communication Technologies (ICTs) By Households and Individuals
Zambia - ZMB-ZSA-ICT-2022-V1.0
I18_7 - How often have you experienced unsatisfactory handling of complaint by provider?
2022 National Survey on Access and Usage of Information and Communication Technologies (ICTs) By Households and Individuals
Zambia - ZMB-ZSA-ICT-2022-V1.0
I19_1 - How do you rate your experience with Voice Clarity
2022 National Survey on Access and Usage of Information and Communication Technologies (ICTs) By Households and Individuals
Zambia - ZMB-ZSA-ICT-2022-V1.0
I19_2 - How do you rate your experience with Call set up time
2022 National Survey on Access and Usage of Information and Communication Technologies (ICTs) By Households and Individuals
Zambia - ZMB-ZSA-ICT-2022-V1.0
I19_3 - How do you rate your experience with Frequency of Call drops
2022 National Survey on Access and Usage of Information and Communication Technologies (ICTs) By Households and Individuals
Zambia - ZMB-ZSA-ICT-2022-V1.0
I19_4 - How do you rate your experience with SMS delivery time
2022 National Survey on Access and Usage of Information and Communication Technologies (ICTs) By Households and Individuals
Zambia - ZMB-ZSA-ICT-2022-V1.0
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