| Value | Category | Cases | |
|---|---|---|---|
| 0 | 11 |
2.5%
|
|
| 1 YEAR | 1 |
0.2%
|
|
| 12 HOURS | 1 |
0.2%
|
|
| 2 weeks | 1 |
0.2%
|
|
| 3 WEEKS | 1 |
0.2%
|
|
| 30 days | 1 |
0.2%
|
|
| 4 | 1 |
0.2%
|
|
| 5 | 1 |
0.2%
|
|
| 7 | 1 |
0.2%
|
|
| 90 Days | 1 |
0.2%
|
|
| 999 | 8 |
1.9%
|
|
| A month | 1 |
0.2%
|
|
| ACCORDING TO THE LANDLORD ZESCO NEVER CAME | 1 |
0.2%
|
|
| COMPANY ELECTRICITY | 1 |
0.2%
|
|
| DID NOT COME | 1 |
0.2%
|
|
| DID NOT EXPERIENCE ANY PROBLEM | 1 |
0.2%
|
|
| DID NOT FILE A COMPLAINT | 1 |
0.2%
|
|
| DID NOT FILE A COMPLAINT | 1 |
0.2%
|
|
| DID NOT REPORT | 2 |
0.5%
|
|
| DID NOT REPORT ANY FAULT. | 1 |
0.2%
|
|
| DID NOT REPORT A FAULT | 4 |
0.9%
|
|
| DID NOT REPORT ANY FAULT. | 1 |
0.2%
|
|
| DID NOT REQUEST | 1 |
0.2%
|
|
| DID NOT REQUEST FOR ANY | 1 |
0.2%
|
|
| DID NOT REQUEST FOR SUCH A SERVICE | 1 |
0.2%
|
|
| DID NOT SHOW UP | 1 |
0.2%
|
|
| DIDN'T CONTACT | 1 |
0.2%
|
|
| DIDN'T EXPERIENCE ANY FAULT | 1 |
0.2%
|
|
| DIDN'T HAVE ANY FAULT | 1 |
0.2%
|
|
| DIDN'T REPORT | 2 |
0.5%
|
|
| DIDN'T REQUEST | 2 |
0.5%
|
|
| DO NOT KNOW | 1 |
0.2%
|
|
| DON'T KNOW | 1 |
0.2%
|
|
| DONT KNOW | 4 |
0.9%
|
|
| Doesn't know Tenant | 1 |
0.2%
|
|
| Don't know any way of failing a complaint | 1 |
0.2%
|
|
| HAS NEVER REPORTED ANY FAULT | 2 |
0.5%
|
|
| HAS NEVER REPORTED ANY FAULT BEFORE | 2 |
0.5%
|
|
| HAS NEVER REPORTED ANY THING BEFORE | 1 |
0.2%
|
|
| HAS NOT EXPERIENCED A FAULT | 1 |
0.2%
|
|
| HAS NOT REPORTED A FAULT | 4 |
0.9%
|
|
| HAVE NEVER REPORTED A FAULT | 1 |
0.2%
|
|
| HAVE NEVER MADE ANY FOLLOWUP | 1 |
0.2%
|
|
| HAVE NOT REPORTED BEFORE | 1 |
0.2%
|
|
| HAVEN'T CALLED | 1 |
0.2%
|
|
| HAVENT HAD AN EXPERIENCE | 1 |
0.2%
|
|
| Has never reported | 1 |
0.2%
|
|
| Haven't done that before | 1 |
0.2%
|
|
| I DIDN'T HAVE ANY FAULT | 1 |
0.2%
|
|
| I HAVE NEVER EXPERIENCED A FAULT | 1 |
0.2%
|
|
| I HAVE NEVER EXPERIENCED ANY FAULT FROM NATIONAL GRID | 2 |
0.5%
|
|
| I don't have electricity | 1 |
0.2%
|
|
| I don't know | 3 |
0.7%
|
|
| I have never reported any | 1 |
0.2%
|
|
| IT HAS NEVER HAPPENED | 1 |
0.2%
|
|
| It has never happened from the time they moved to this place | 1 |
0.2%
|
|
| JUST RECENTLY MOVED INTO THE HOUSE AND HAVE NOT HAD AN ELECTRICAL FAULT | 1 |
0.2%
|
|
| LESS THAN THREE WEEKS | 1 |
0.2%
|
|
| NA | 1 |
0.2%
|
|
| NATIONAL GRID WAS CONTACTED BUT THEY DID NOT COME | 1 |
0.2%
|
|
| NEVER | 2 |
0.5%
|
|
| NEVER CALLED | 3 |
0.7%
|
|
| NEVER CALLED TO REQUEST FOR A SERVICE DESPITE HAVING THE NUMBER | 1 |
0.2%
|
|
| NEVER CALLED ZESCO | 3 |
0.7%
|
|
| NEVER CONTACTED | 4 |
0.9%
|
|
| NEVER CONTACTED THEM BEFORE | 1 |
0.2%
|
|
| NEVER CONTACTED ZESCO. | 1 |
0.2%
|
|
| NEVER EXPERIENCED | 3 |
0.7%
|
|
| NEVER EXPERIENCED A FAULT AS THEY HAVE HAD THE CONNECTION FOR LESS THAN A YEAR | 1 |
0.2%
|
|
| NEVER EXPERIENCED ANY FAULT | 1 |
0.2%
|
|
| NEVER FILED A COMPLAINT TO ZESCO | 1 |
0.2%
|
|
| NEVER HAD A FAULT | 2 |
0.5%
|
|
| NEVER HAD ANY | 3 |
0.7%
|
|
| NEVER HAD ANY PROBLEMS WITH POWER | 1 |
0.2%
|
|
| NEVER HAD FAULT | 2 |
0.5%
|
|
| NEVER HAD ONE | 1 |
0.2%
|
|
| NEVER HAD PROBLEM | 1 |
0.2%
|
|
| NEVER REPORTED | 21 |
4.9%
|
|
| NEVER REPORTED A FAULT | 13 |
3%
|
|
| NEVER REPORTED A FAULT BEFORE | 1 |
0.2%
|
|
| NEVER REPORTED A FAUT | 1 |
0.2%
|
|
| NEVER REPORTED A PROBLEM | 1 |
0.2%
|
|
| NEVER REPORTED ANY | 3 |
0.7%
|
|
| NEVER REPORTED ANY FAULT | 2 |
0.5%
|
|
| NEVER REPORTED BEFORE | 1 |
0.2%
|
|
| NEVER REQUESTED FOR A SERVICE | 7 |
1.6%
|
|
| NEVER REQUESTED FOR ASSISTANCE | 9 |
2.1%
|
|
| NEVER ROPORTED | 1 |
0.2%
|
|
| NEVER experienced a power fault | 1 |
0.2%
|
|
| NEVER experienced a power problem | 1 |
0.2%
|
|
| NEVER experienced a problem | 3 |
0.7%
|
|
| NO FAULT | 1 |
0.2%
|
|
| NO PROBLEM YET | 1 |
0.2%
|
|
| NO REPORT MADE | 1 |
0.2%
|
|
| NO REQUEST MADE | 1 |
0.2%
|
|
| NO RESPONSE | 1 |
0.2%
|
|
| NO SYSTEM TO REPORT A COMPLAINT | 1 |
0.2%
|
|
| NON OF THE ABOVE | 1 |
0.2%
|
|
| NOT APPLICABLE | 5 |
1.2%
|
|
| NOT CONNECTED | 2 |
0.5%
|
|
| NOT CONNECTED TO THE NATIONAL GRID | 1 |
0.2%
|
|
| NOT CONNECTED to the NATIONAL GRID | 1 |
0.2%
|
|
| NOT EXPERIENCED YET | 1 |
0.2%
|
|
| NOT REPORTED A FAULT | 2 |
0.5%
|
|
| Never | 2 |
0.5%
|
|
| Never Happened | 1 |
0.2%
|
|
| Never experienced any challenges so far | 1 |
0.2%
|
|
| Never experienced such | 1 |
0.2%
|
|
| Never had a fault | 1 |
0.2%
|
|
| Never had a problem to report | 1 |
0.2%
|
|
| Never had any Faults | 1 |
0.2%
|
|
| Never launched a car | 1 |
0.2%
|
|
| Never launched a complaint | 1 |
0.2%
|
|
| Never reported | 3 |
0.7%
|
|
| Never reported a fault | 1 |
0.2%
|
|
| Never reported a fault | 2 |
0.5%
|
|
| Never reported any fault | 1 |
0.2%
|
|
| New Tenants,Have never reported an fault. | 1 |
0.2%
|
|
| No | 1 |
0.2%
|
|
| No fault | 4 |
0.9%
|
|
| No fault reported | 5 |
1.2%
|
|
| No file complaint | 1 |
0.2%
|
|
| No fualt reported | 1 |
0.2%
|
|
| Non of the above | 1 |
0.2%
|
|
| None | 6 |
1.4%
|
|
| Not applicable | 5 |
1.2%
|
|
| Nun applicable | 2 |
0.5%
|
|
| SHE WILL BE REPORTING A HANGING CABLE ON MONDAY | 1 |
0.2%
|
|
| THE FAULT WAS NOT RECTIFIED | 1 |
0.2%
|
|
| THE HOUSE HAD NO ISSUES | 1 |
0.2%
|
|
| THE HOUSE HAS NEVER EXPERIENCED ANY FAULT | 1 |
0.2%
|
|
| THE RESPONDENT HAS NEVER REPORTED A COMPLAINT | 1 |
0.2%
|
|
| THEY HAVE NEVER YET REPORTED A FAULT | 1 |
0.2%
|
|
| THEY HAVE NOT REPORTED ANY FAULT SO FAR | 1 |
0.2%
|
|
| THEY DIDN'T FILE ANY COMPLAINT | 2 |
0.5%
|
|
| THEY DON'T FOLLOW UP ANY OF MY COMPLAINTS | 1 |
0.2%
|
|
| THEY NEVER CAME | 1 |
0.2%
|
|
| THEY NEVER COME TO CHECK | 1 |
0.2%
|
|
| THEY NOT HAVE ELECTRICITY CONNECTED | 1 |
0.2%
|
|
| The landlord does it for us | 1 |
0.2%
|
|
| The night does it for the household | 1 |
0.2%
|
|
| There has NOT been any faulty to report. | 1 |
0.2%
|
|
| They have never had any problems | 1 |
0.2%
|
|
| USES A MINI GRID | 1 |
0.2%
|
|
| WE HAVE NEVER REPORTED | 1 |
0.2%
|
|
| WE HAVE NOT EXPERIENCED THAT | 1 |
0.2%
|
|
| WE NEVER HAD A FAULT BEFORE. | 1 |
0.2%
|
|
| WE NEVER REPORTED BEFORE | 1 |
0.2%
|
|
| WHEN CHIPATA OFFICE DOES NOT RESPOND I CALL LUSAKA OFFICE | 1 |
0.2%
|
|
| WITHIN A DAY | 1 |
0.2%
|
|
| We've never reported that yet cause we've start using national grid | 1 |
0.2%
|
|
| deed not report because they have never experienced any problem | 1 |
0.2%
|
|
| did not | 1 |
0.2%
|
|
| did not face any challenges | 1 |
0.2%
|
|
| did not file a complaint | 1 |
0.2%
|
|
| did not have a coplaint | 1 |
0.2%
|
|
| did not report | 8 |
1.9%
|
|
| did not report a problem | 1 |
0.2%
|
|
| did not report any fault | 1 |
0.2%
|
|
| did not report the fault | 1 |
0.2%
|
|
| did not request for such a service | 1 |
0.2%
|
|
| did not request for such a service | 1 |
0.2%
|
|
| didn't report | 1 |
0.2%
|
|
| don't have a fault | 1 |
0.2%
|
|
| don't have a faulty | 1 |
0.2%
|
|
| dont know | 1 |
0.2%
|
|
| electricity barely goes | 1 |
0.2%
|
|
| have never filed a complaint | 1 |
0.2%
|
|
| have never filed a complaint before | 3 |
0.7%
|
|
| have never reported | 2 |
0.5%
|
|
| have never reported a complaint | 1 |
0.2%
|
|
| have never reported a fault | 1 |
0.2%
|
|
| have never requested for a service | 1 |
0.2%
|
|
| have not experienced any fault | 1 |
0.2%
|
|
| haven't done that | 2 |
0.5%
|
|
| haven't done that before | 1 |
0.2%
|
|
| haven't had a faulty to report. | 1 |
0.2%
|
|
| it has never happened before | 1 |
0.2%
|
|
| landlord contacts Tesco on behalf of tenant in shared metre | 1 |
0.2%
|
|
| more than a month the electric pole was almost falling it was bend | 1 |
0.2%
|
|
| never | 2 |
0.5%
|
|
| never been rectified | 1 |
0.2%
|
|
| never called before | 1 |
0.2%
|
|
| never called for service | 1 |
0.2%
|
|
| never do that | 1 |
0.2%
|
|
| never done it | 1 |
0.2%
|
|
| never experienced a fault | 2 |
0.5%
|
|
| never experienced such | 2 |
0.5%
|
|
| never filed a complaint | 1 |
0.2%
|
|
| never had a fault | 2 |
0.5%
|
|
| never had a problem before | 1 |
0.2%
|
|
| never had one | 1 |
0.2%
|
|
| never happened | 8 |
1.9%
|
|
| never jad to file a complaint before | 1 |
0.2%
|
|
| never reported | 5 |
1.2%
|
|
| never reported any fault | 1 |
0.2%
|
|
| never reported a fault | 1 |
0.2%
|
|
| never reported a fault | 5 |
1.2%
|
|
| never reported a fault. | 1 |
0.2%
|
|
| never reported a problem | 1 |
0.2%
|
|
| never reported any | 1 |
0.2%
|
|
| never reported any fault | 4 |
0.9%
|
|
| never requested | 2 |
0.5%
|
|
| never requested for a meter separation | 1 |
0.2%
|
|
| nill | 1 |
0.2%
|
|
| no calls made yet | 1 |
0.2%
|
|
| no electricity | 1 |
0.2%
|
|
| no fault | 6 |
1.4%
|
|
| no fault so far | 1 |
0.2%
|
|
| no faults not even one day | 1 |
0.2%
|
|
| no file complaint | 5 |
1.2%
|
|
| no file complaints | 1 |
0.2%
|
|
| no idea | 1 |
0.2%
|
|
| non | 4 |
0.9%
|
|
| non of the above | 1 |
0.2%
|
|
| none | 10 |
2.3%
|
|
| none of the above | 1 |
0.2%
|
|
| not APPLICABLE | 2 |
0.5%
|
|
| not applicable | 5 |
1.2%
|
|
| not connected to national grid | 1 |
0.2%
|
|
| not connected to the grid | 1 |
0.2%
|
|
| not connected to the national grid | 1 |
0.2%
|
|
| not experienced such since they are tenates | 1 |
0.2%
|
|
| nun applicable | 1 |
0.2%
|
|
| power doesn't go | 1 |
0.2%
|
|
| she's never experienced it | 1 |
0.2%
|
|
| there just moved in the house some days ago | 1 |
0.2%
|
|
| there was no response from the national grid | 1 |
0.2%
|
|
| they don't come | 1 |
0.2%
|
|
| they don't use main grid electricity | 1 |
0.2%
|
|
| they have not experienced any problems with electricity | 1 |
0.2%
|
|
| they never come | 1 |
0.2%
|
|
| they never experience thet | 1 |
0.2%
|
|
| we did not compained | 1 |
0.2%
|
|
| we have never experienced any | 1 |
0.2%
|
|
| we have never filed a complaint before | 3 |
0.7%
|
|
| we have never had a problem | 1 |
0.2%
|
|
| we have never had a problem with zesco | 2 |
0.5%
|
|
| we have never had a problem with zesco before | 1 |
0.2%
|
|
| we have power through out | 1 |
0.2%
|
|
| we just move to this household | 1 |
0.2%
|
|
| within a month | 1 |
0.2%
|