2023 National Energy Access Survey
First Edition
Zambia, 2023
Get MicrodataCreated on
Jan 20, 2026
Last modified
Feb 26, 2026
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11926
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- Data files
- NEAS_FINAL_MAIN
- NEAS_householdroster
Specify (S4_Q92S)
Data file: NEAS_FINAL_MAIN
Overview
Valid:
207
Type:
Discrete
Start:
6252
End:
6395
Width:
144
Range:
-
Format:
character
Questions and instructions
Categories
| Value | Category | Cases | |
|---|---|---|---|
| 0 | 1 |
0.5%
|
|
| 999 | 2 |
1%
|
|
| CHANGE ACIDS | 1 |
0.5%
|
|
| Company pays | 1 |
0.5%
|
|
| DID NOT CONTACT FOR THE SERVICE | 1 |
0.5%
|
|
| DID NOT REQUEST ANY ELECTRICITY SERVICE PROVIDER | 2 |
1%
|
|
| DIDN'T CALL | 1 |
0.5%
|
|
| DIDN'T REQUEST | 1 |
0.5%
|
|
| DOESN'T CONTACT | 1 |
0.5%
|
|
| DONT KNOW | 1 |
0.5%
|
|
| Doesn't know | 1 |
0.5%
|
|
| Don't have an electricity connection | 1 |
0.5%
|
|
| FREE ELECTRIC | 1 |
0.5%
|
|
| File a complaint to the maintenance team of the school then it is transfered to the electricity provider | 1 |
0.5%
|
|
| HAD NO SUCH INCIDENCES | 1 |
0.5%
|
|
| HAS NEVER FIELED FOR ANY COMPLAINT | 3 |
1.4%
|
|
| HAS NEVER FIELED FOR ANY COMPLAINT BEFORE | 1 |
0.5%
|
|
| HAS NEVER MADE ANY REQUEST TO THE ELECTRICITY SERVICE PROVIDER | 1 |
0.5%
|
|
| HOUSEHOLD HAD NEVER HAD A PROBLEM FAULT AS THEY HAVE HAD THE CONNECTION FOR LESS THAN ONE YEAR | 1 |
0.5%
|
|
| HOUSEHOLD RARELY EXPERIENCES ELECTRICITY FAULTS | 1 |
0.5%
|
|
| Has never contacted their service provider | 1 |
0.5%
|
|
| Have never experienced any problems | 1 |
0.5%
|
|
| Haven't done that before | 1 |
0.5%
|
|
| I DIDN'T HAVE ANY COMPLAINT SO FAR | 1 |
0.5%
|
|
| I HAVE NEVER EXPERIENCED ANY FAULT FROM NATIONAL GRID | 1 |
0.5%
|
|
| I don't have electricity | 1 |
0.5%
|
|
| I don't know | 1 |
0.5%
|
|
| INFORM THE LANDLORD, THEN HE CALLS THE LOCAL TECHNICIAN | 1 |
0.5%
|
|
| IT HAS NEVER HAPPENED | 1 |
0.5%
|
|
| Inform caretaker | 1 |
0.5%
|
|
| NEVER CONTACTED | 1 |
0.5%
|
|
| NEVER CONTACTED THEM BEFORE | 1 |
0.5%
|
|
| NEVER CONTACTED ZESCO | 1 |
0.5%
|
|
| NEVER EXPERIENCED SUCH | 1 |
0.5%
|
|
| NEVER EXPERIENCED THIS PROBLEM | 1 |
0.5%
|
|
| NEVER FILED A COMPLAINT | 2 |
1%
|
|
| NEVER FILED A COMPLAINT TO ZESCO..NEVER EXPERIENCED A FAULT OR POWER CUT | 1 |
0.5%
|
|
| NEVER FILED ANY COMPLAINT | 1 |
0.5%
|
|
| NEVER HAD A FAULT | 1 |
0.5%
|
|
| NEVER HAD ANY COMPLAINT | 1 |
0.5%
|
|
| NEVER HAD FAULT | 2 |
1%
|
|
| NEVER HAD PROBLEM | 1 |
0.5%
|
|
| NEVER HAD SUCH PROBLEM | 1 |
0.5%
|
|
| NEVER REPORTED | 1 |
0.5%
|
|
| NEVER REQUESTED FOR A SERVICE | 10 |
4.8%
|
|
| NEVER REQUESTED FOR ASSISTANCE | 9 |
4.3%
|
|
| NEVER experienced a problem | 3 |
1.4%
|
|
| NEVER experienced power failure | 1 |
0.5%
|
|
| NO ELECTRICITY CONNECTIONS FROM national grid | 1 |
0.5%
|
|
| NO NEED SO FAR | 1 |
0.5%
|
|
| NO PROBLEM YET | 1 |
0.5%
|
|
| NOT AP | 1 |
0.5%
|
|
| NOT APPLICABLE | 2 |
1%
|
|
| NOT APPLICABLE HAVE NI CONNECTION TO MAINGRID | 1 |
0.5%
|
|
| NOT CONNECTED | 1 |
0.5%
|
|
| NOT CONNECTED TO NATIONAL GRID | 1 |
0.5%
|
|
| NOT CONNECTED TO THE NATIONAL GRID | 1 |
0.5%
|
|
| Never Experienced any fault | 1 |
0.5%
|
|
| Never Happened before | 1 |
0.5%
|
|
| Never Requested | 1 |
0.5%
|
|
| Never contacted | 1 |
0.5%
|
|
| Never contacted Zesco | 1 |
0.5%
|
|
| Never contacted before and didn't experienced any service challenge | 1 |
0.5%
|
|
| Never experienced a fault on household basis. | 1 |
0.5%
|
|
| Never had a fault | 1 |
0.5%
|
|
| Never had a problem with electricity | 1 |
0.5%
|
|
| Never launched a complaint | 3 |
1.4%
|
|
| Never requested | 1 |
0.5%
|
|
| Never requested for a service | 1 |
0.5%
|
|
| No fault | 1 |
0.5%
|
|
| No fault reported | 4 |
1.9%
|
|
| None | 1 |
0.5%
|
|
| Not applicable | 5 |
2.4%
|
|
| REPORTING TO THE LANDLORD | 1 |
0.5%
|
|
| TERNANT HAS NEVER FIELED FOR A COMPLAINT | 1 |
0.5%
|
|
| THE LANDLORD DOES IT FOR THE NIGHT | 1 |
0.5%
|
|
| THE LANDLORD IS THE ONE THAT CALLED | 1 |
0.5%
|
|
| THEY DIDN'T HAVE ANY FAULT | 1 |
0.5%
|
|
| THEY DON'T HAVE ELECTRICITY CONNECTED | 1 |
0.5%
|
|
| THEY HAVE NAVER YET EXPERIENCE FAULT | 1 |
0.5%
|
|
| THROUGH LANDLORD | 1 |
0.5%
|
|
| Talk to landlord | 1 |
0.5%
|
|
| The land lord takes it up | 1 |
0.5%
|
|
| The landlord contacted them | 1 |
0.5%
|
|
| The landlord does it for the household | 1 |
0.5%
|
|
| The landlord is responsible | 1 |
0.5%
|
|
| The respondents house is not connected to electricity from the national grid or any local grid hence these questions were not meant to be asked. | 1 |
0.5%
|
|
| Through ZAF Base Management | 1 |
0.5%
|
|
| WE NEVER CONTACTED | 1 |
0.5%
|
|
| WE NO EXPERIENCE INCONVENIENCES | 1 |
0.5%
|
|
| WHEN THE RESPONDENT HAS A COMPLAINT THEY WAIT FROM CUSTOMER SERVICE ZESCO | 1 |
0.5%
|
|
| We dont have the power supplier contacts. | 1 |
0.5%
|
|
| We have never experienced that | 1 |
0.5%
|
|
| ZESCO APP/PLATFORM | 1 |
0.5%
|
|
| Zesco app | 1 |
0.5%
|
|
| call the landlord | 1 |
0.5%
|
|
| did contact the service provider | 1 |
0.5%
|
|
| did not report any fault | 1 |
0.5%
|
|
| does not have a connection | 1 |
0.5%
|
|
| don't have electricity connections from main grid | 1 |
0.5%
|
|
| don't have power outages | 1 |
0.5%
|
|
| electricity barely goes | 1 |
0.5%
|
|
| go and talk to the manager at chilyapa | 1 |
0.5%
|
|
| have never contacted | 1 |
0.5%
|
|
| have never experienced a file so | 1 |
0.5%
|
|
| have never filed a complaint to zesco before | 1 |
0.5%
|
|
| have never filed complaint before | 1 |
0.5%
|
|
| have never reported | 1 |
0.5%
|
|
| have never reported any | 1 |
0.5%
|
|
| have not requested for service | 1 |
0.5%
|
|
| haven't done that | 2 |
1%
|
|
| haven't done that before | 1 |
0.5%
|
|
| informs the landlord | 1 |
0.5%
|
|
| just wait | 2 |
1%
|
|
| landlord is responsible | 1 |
0.5%
|
|
| never filed a complaint | 1 |
0.5%
|
|
| never Request | 1 |
0.5%
|
|
| never called them before | 1 |
0.5%
|
|
| never contacted | 2 |
1%
|
|
| never contacted the zesco | 1 |
0.5%
|
|
| never contacted zesco | 1 |
0.5%
|
|
| never done it | 1 |
0.5%
|
|
| never experienced a fault | 1 |
0.5%
|
|
| never experienced such | 1 |
0.5%
|
|
| never experienced such | 1 |
0.5%
|
|
| never had a fault | 1 |
0.5%
|
|
| never had a problem | 1 |
0.5%
|
|
| never had to complain before | 1 |
0.5%
|
|
| never happened | 7 |
3.4%
|
|
| never launched a complaint | 1 |
0.5%
|
|
| never reported | 1 |
0.5%
|
|
| never reported any fault | 1 |
0.5%
|
|
| no complaint so far | 1 |
0.5%
|
|
| non | 2 |
1%
|
|
| none | 3 |
1.4%
|
|
| none of the above | 1 |
0.5%
|
|
| not APPLICABLE | 1 |
0.5%
|
|
| not applicable | 3 |
1.4%
|
|
| not connected to the national grid | 1 |
0.5%
|
|
| people usually go to the offices for services | 1 |
0.5%
|
|
| report to ZAF offices | 1 |
0.5%
|
|
| report to the landlord | 1 |
0.5%
|
|
| talk to landlord | 1 |
0.5%
|
|
| talk to the landlord | 1 |
0.5%
|
|
| the boss reports the complaints | 1 |
0.5%
|
|
| they don't because they are not connected to the national grid | 1 |
0.5%
|
|
| this household does not have electricity | 1 |
0.5%
|
|
| this household doesn't have electricity connections from the national grid | 1 |
0.5%
|
|
| through landlord | 1 |
0.5%
|
|
| use the landlord in shared metre | 1 |
0.5%
|
|
| we don't call anyone when we have a fault we just wait for them to identify the fault and work on it | 1 |
0.5%
|
|
| we have never filed a complaint | 2 |
1%
|
|
| we have never filed a complaint before | 1 |
0.5%
|
|
| we have never filed a complaint for any thing | 1 |
0.5%
|
|
| we have never had an electric problem so we don't even know how to contact them | 1 |
0.5%
|
|
| we have power 24hours everyday | 1 |
0.5%
|
|
| we just moved to this house and we have never called the people for zesco | 1 |
0.5%
|
Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.