2023 National Energy Access Survey
First Edition
Zambia, 2023
Get MicrodataCreated on
Jan 20, 2026
Last modified
Feb 26, 2026
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- Data files
- NEAS_FINAL_MAIN
- NEAS_householdroster
How do you contact your electricity service provider to request for a service or (S4_Q92)
Data file: NEAS_FINAL_MAIN
Overview
Valid:
2368
Invalid:
6106
Type:
Discrete
Decimal:
3
Start:
6242
End:
6251
Width:
10
Range:
1 - 8
Format:
Numeric
Questions and instructions
Categories
| Value | Category | Cases | |
|---|---|---|---|
| 1 | Call / SMS utility | 1621 |
68.5%
|
| 2 | Call a local technician | 131 |
5.5%
|
| 3 | Send a letter/email | 14 |
0.6%
|
| 4 | Social media | 27 |
1.1%
|
| 5 | Talk to community representative | 34 |
1.4%
|
| 6 | Visit | 200 |
8.4%
|
| 7 | No system to request a service/ file complaint | 134 |
5.7%
|
| 8 | Other specify | 207 |
8.7%
|
| -999999999 | missing | 0 | |
| Sysmiss | 6106 |
Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.