2022 Micro, Small and Medium Enterprise Finance Survey
First Edition

Zambia, 2022 - 2026

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Reference ID

ZMB-ZSA-MSME-2022-V1.0

Producer(s)

Zambia Statistics Agency, Bank of Zambia

Metadata

Documentation in PDF DDI/XML JSON

Created on

Jan 17, 2026

Last modified

Jan 19, 2026

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6479

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SI01E Account Satisfaction (SI01E_ACCOUNT_SATISFACTION)

Data file: Business-Business_Level_21B_Anonymised

Overview

Valid: 312

Invalid: 3751

Type: Discrete

Decimal: 0

Width: 1

Range: 1 - 5

Format: Numeric

Questions and instructions

Categories

Value	Category	Cases
1	Extremely dissatisfied	16	5.1%
2	Dissatisfied	26	8.3%
3	Neutral	65	20.8%
4	Satisfied	170	54.5%
5	Extremely satisfied	35	11.2%
Sysmiss		3751

Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.

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